Inbound Customer Service Consultant

1 week ago


Melbourne, Victoria, Australia SMAART Recruitment Full time
Hybrid role - 3 days in Melbourne office, 2 remote (after training)

  • Picturesque office conveniently located opposite Parliament train station
  • Great progression opportunities | $70,000 package
We are excited to be working with a bank where you have the opportunity to develop your career while

making a difference in the community. Located right in the heart of Melbourne's CBD, you will be working in a growing and

family-feel culture where progression is just around the corner.

The position:

We are looking for

Customer Service Superstars who have a genuine love for helping people. These are completely inbound roles where your customer base is some of the most important people in Victoria

-
Full-time permanent positions:

- $70,000 package
-
Hybrid role - 3 days in office, 2 from home (after training)

  • Rotating roster
  • Earliest start time is 8am, latest finish time is 7pm


Monday
  • Friday position with one Saturday a month.
  • Great location right opposite Parliament train station

What we are looking for:


This is the perfect position for someone who is looking to take the leap from general phone-based customer service or a fast-paced face-to-face customer service role & move into one of the most exciting industries in the world, banking.


  • A
    genuine passion for providing the best possible customer service & helping others
  • Experience within Banking or a contact centre is ideal but isn't a must
  • Excellent communication skills & a positive attitude
  • A
    team player who can work autonomously

What the role entails:

  • Handling all inbound enquiries relating to all things banking: everyday banking, money transfers, updating details, term deposits & general enquiries.
  • Providing
    excellent customer service all day, every day
  • Data entry/administration
Quick we are interviewing NOW so if you're ticking all the boxes for this role

APPLY NOW. If you would like more information, contact
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