HRis Process Support Consultant

6 days ago

Sydney, Australia University of New South Wales Full time

**Job no**: 525587

**Work type**: full time

**Location**: Sydney, NSW

**Categories**: Human Resources & Recruitment, Information Technology, Analyst
- Employment Type: Fixed Term Contract Until 31 Dec 2025
- Remuneration: $123,044 - $138,636 + 17% super + Leave Loading
- Location: UNSW Kensington Campus (Hybrid Working Opportunities)

**About UNSW**:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

**Why Your Role Matters**:
The role of HRIS Process Support Consultant reports to the Head, HR Systems and has no direct reports.

**Responsibilities Summary**:

- Ownership and maintenance of the Oracle Guided Learning (OGL) in system-support features in PiMS.
- Own and design HR Systems knowledge base system (e.g. HR Hub) to ensure the information on using PiMS system are current and easily accessible to UNSW stakeholders and end users.
- Identify and drive continuous improvement initiatives related to HR Systems support processes for the Peoplesoft HR/Payroll/Time & Labor (PIMS) modules and other HRIS.
- Design and manage the course curriculum, method of delivery, user material and data, learning outcomes and course evaluation questions for classroom training sessions.
- Ownership of the HR Systems’ service request management queue and provide second level support.
- Provide cross functional SME support for UniHire and PIMS doing system configuration and administration, UAT, and document review.
- Drive and manage change requests to HR Systems, dependencies, risks and issues and work with relevant stakeholders to ensure appropriate arrangements, mitigations and learning roadmaps are in place.
- Develop, coordinate, and execute user acceptance testing (UAT) to ensure HR systems
- changes/enhancements are appropriately tested and quality assured.

**Skills and Experience Summary**:

- Significant experience in business process/functional analysis, business process mapping (BPM), design or support, or equivalent business experience.
- Demonstrated experience in the development and roll out of training, including e-learning content and online learning management software. Experience with Oracle Guided Learning (OGL) is highly desirable.
- Proven ability and demonstrated experience using web content management tools.
- Demonstrated experience and thorough understanding of all aspects of the software development lifecycle (SDLC).
- Demonstrated experience in articulating technical information for end users in an easy-to-understand manner
- Highly developed oral and written communication skills with a high level of attention to detail for deliverables produced including demonstrated capacity to communicate clearly and confidently with a range of technical and non-technical stakeholders.
- Demonstrated experience in successfully supporting business change management.
- Tertiary qualifications in a relevant discipline with subsequent relevant experience or an equivalent level of knowledge gained through a combination of education, training and/or experience.

**Benefits and Culture**:People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
- The University reserves the right not to proceed with any appointment._

Position Description

**Advertised**: 26 Jun 2024 AUS Eastern Standard Time
**Applications close**: 10 Jul 2024 AUS Eastern Standard Time

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