Customer Service

Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

**Manager Customer Care, Intake and Triage** **Branch and Division**:Issues Resolution/Fair Trading Operations **Location**: Parramatta/Flexible **Term**: Ongoing/permanent **Grade**: Clerk Grade 11/12 **Salary range**: $139,787 - $161,663 + Super **Closing Date**: Tuesday 29th October (at 9.59am) **About the Role**: An exciting opportunity has become...

**Customer Support Officer, Ongoing & Temporary - Full Time & Part Time opportunities available** DCS is a great place to work, and it’s not just us saying that! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and...

**Customer Service Representative - Warriewood Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($67,176 - $81,920 pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location: Warriewood Service Centre** **Employment Status**: Full Time Ongoing Role We are...

**Network Services & Operations Officer** **Clerk Grade**: 7/8 base salary starting at $106,025 - $117,363, plus superannuation and leave loading **Employment Type**: 1x ongoing, full-time or part-time opportunity **Location**:Sydney, Bathurst, Gosford or Tweed An exciting ongoing opportunity has arisen for a Network Services and Operations Officer to...

**Network Services & Operations Officer** **Clerk Grade**: 7/8 base salary starting at $106,025 - $117,363, plus superannuation and leave loading **Employment Type**: 1x temporary 12 month opportunity available, full-time or part-time **Location**:Sydney, Bathurst, Gosford or Tweed An exciting ongoing opportunity has arisen for a Network Services and...

**IT Service Cost Recovery Analyst, Ongoing opportunity based in Sydney, plus flexible/hybrid working options** - Ongoing position available - Grade 7/8, salary range: $106,025 - $117,363 + 11% super - Based in Sydney CBD (McKell), plus flexible working options available **About the role** The IT Service Cost & Recovery Analyst coordinates cost recovery...

**Advisor, Ministerial & Executive Service** - Clerk Grade 7/8 starting from $110,266 - $122,058 base, plus superannuation + leave loading + accrued flex leave + continuous professional development opportunities. - 1x ongoing, full-time opportunity - Hybrid working arrangements, with 3 days in Sydney CBD office - This role sits within the Customer Division...

**Manager Dispute Services - NSW Fair Trading** **Grade**: Clerk Grade 11/12 **Duration**: Ongoing **Location**: Sydney **About the Team** Do you want to make a difference in NSW's rental market? Join the Office of the Rental Commissioner at NSW Fair Trading. We are hiring a Manager Dispute Services to lead and manage case management of complex tenancy...

**Manager Dispute Services - NSW Rental Commission** **Grade**: Clerk Grade 11/12 **Duration**: Ongoing **Location**: Sydney **About the Team** Do you want to make a difference in NSW's rental market? Join the Office of the Rental Commissioner at NSW Fair Trading. We are hiring a Manager Dispute Services to lead and manage case management of complex...

**P&C Contact Centre Support Officer** **Clerk Grade: 3/4 $79,032 to $86,539 + super** **Employment Type: Ongoing/full time** **Hybrid role with a home base of Parramatta OR Gosford with regular office attendance** **This role sits within the People & Culture Contact Centre Team within the People & Culture Division** ***About the team**: ***Within DCS, our...

**Assistant Data Analyst** **Customer Insights, Human Services** **Clerk Grade**: 5/6 **Employment Type**: Temporary Full Time until 30 Jun 2025, with prospect to extend. **Flexibility**: Hybrid This role sits within the Customer Data & Insights Division in the Human Services Insights team **About the team** Customer Insights partner with other government...

**Assistant Operations Officer** **Salary**:Clerk Grade 5/6 ($93,295 - $102,941) **Role Type**:Ongoing, Full-time **Location**: Parramatta, with a requirement to attend the office once a week **About Revenue NSW** Revenue NSW is the state’s principal revenue management agency. We are a part of the Department of Customer Service. Our purpose is to...

**Assistant Compliance Officer** **Clerk Grade**: 5/6 **Employment Type**:Multiple ongoing opportunities **Location**:Parramatta - staff are expected to attend office as needed to meet business requirements **DCS Division**: Revenue NSW Taxes & Grants - Business Taxes ***About Revenue NSW** Revenue NSW is the state’s principal revenue management agency....

**Data Analyst** **Customer Insights, Human Services** **Clerk Grade**: 7/8 **Employment Type**: Temporary Full Time until 30 Jun 2025, with prospect to extend. **Flexibility**: Hybrid working This role sits within the Customer Data & Insights Division in the Human Services Insights team **About the team** Customer Insights partner with other government...

**Team Lead P&C Contact Centre** **Clerk Grade**:9/10, Ongoing, Full-time 35 hours per week **Location**:4PSQ Parramatta or Gosford (travel required between these locations) **Salary Range**:base salary starting at $120,859 p.a + superannuation **HR Business Partner Portfolio 1 team, People & Culture, Department of Customer Service** - Take charge of a...

**Portfolio Manager** - ** Clerk Grade 11/12 - base salary starts at $ 145,378 - $168,130 p.a plus employers contribution to superannuation and leave loading**: - ** Temporary 12 months opportunity**: - ** Location : Sydney with hybrid work culture** **About you** - Experience in government digital transformation highly regarded - Customer focused &...

**Content Officer** - ** Employment Type: Temporary full-time opportunity until June 2025**: - ** Clerk Grade: 05/06 base salary starting at $93,295 to $102941.** - ** Location: Sydney, hybrid work arrangement is available** - ** This role sits within the Digital NSW Division in the NSW Digital Channels team** We are looking for a Content Officer to join...

**Advisor Privacy** **Clerk Grade **7/8, Ongoing, Full-time 35 hours per week **Salary Range**: $106,025 - $ 117,363 + super **People Services, People & Culture, Department of Customer Service** **4PSQ Parramatta or Gosford or Sydney Mckell location (travel required between these locations)** **About the Opportunity**: Due to innovation and growth in the...

**Principal Change Lead, Temporary opportunity until April 2025, based in Sydney** - Exceptional opportunity to join a team of change management professionals providing services across the NSW Department of Customer Service - Temporary opportunity until April 2025, with the possibility to extend or make ongoing. - Salary, Clerk Grade 11/12: $145,378 -...