Customer Enquiry Officer

5 days ago


Parramatta, Australia Transport For NSW Full time

**Customer Enquiry Officer (7 MonthTemporary Opportunity)**:

- Organisation/Entity: Transport For NSW- Job category: Safety- Job location: Parramatta, NSW, AU, 2150- Job reference number: 96557- Employment type: Fixed Term Full-Time- Salary range: $93002.0-$98958.0You put people at the heart and take pride in the impact of your work.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

**In this role, you'll**:
Be working as part of a team delivering timely and accurate information and advice relating to regulatory programs.

Please note this is an office-based role in Parramatta 5 days pw.

This role is based in the Parramatta office located at 4 Parramatta Square and you are required to attend the office 5 days pw and is a Fixed Term opportunity until 30 May 2025.

For more information on this position and business unit, view the role description.

**About you**

Your strong customer service skills and ability to communicate with people at all levels and explain clearly, relevant regulation and legislation formed across your work in government or regulatory environments will see you equipped with the ability to lead to achieve the deliverables of this role. You're recognised as a problem solver, skilled at working to tight timeframes in a high-volume environment, experienced in undertaking research, analysis of policy, procedures and legislation to resolve enquiries and complaints.

**Who we are**

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

**Join us**

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.

**Applications close: 11:59 pm Wednesday 9 October 2024.**

People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

**Job Segment**:Law, Legal, Research



  • Parramatta, Australia APG Workforce Full time

    12 - Month Contract - Government Role - $31.53 Per Hour + Super - Parramatta Location + WFH APG is currently seeking an experienced Customer Service Officer for a 12 Month contract within a Parramatta Government Sector. - **$31.53 Per Hour + Super**: - **12 Month Contract with high possibility of extension**: - **Newcastle Location + WFH**: - **_The...


  • Parramatta, Australia Beaumont People Full time

    3-month duration with the potential for extension - Parramatta - 2150 location with hybrid flexibility - Competitive hourly rate Beaumont People require a Customer Support Officer to join a busy team, providing support to users of a key government portal, including internal and external people. You’ll be working in a small team, managing and resolving...


  • Parramatta, Australia Ashdown Consulting Full time

    $300 - 410 p/d + super - 1 month Contract - Parramatta / Hybrid **Customer Support Officer | 1 month Contract | $455.10 p/d Inc. Super** - **$300 - 410 p/d + super**: - **1 month Contract**: - **Parramatta / Hybrid** **About the Company** Join a NSW large government organisation as a Processing Support Officer. This position has a hybrid work...


  • Parramatta, Australia WaterNSW Full time

    Ready to make a splash in your career? WaterNSW is seeking an experienced Customer Service Officer to join our team. This is an opportunity to work with an essential organisation creating a more sustainable future for the state. This role offers the flexibility to work around life, your contribution will be valued, and you’ll be supported to build a...


  • Parramatta, Australia Ashdown Consulting Full time

    $36.25 per hour + super - 11-month contract - Parramatta **Customer Service Officer | 11 Month Contract | $40.23 P/H Incl. Super** - $36.25 per hour + super - 11-month contract - Parramatta **About the company** Working for a multi-national electronics and appliances manufacturer and distributor that has a passion for making life easier for its customers....


  • Parramatta, Australia Ampersand Full time

    Pay Rate: $32/hr + Super - Contract Length : 12 months + Possibility for extension - Location: Parramatta + Hybrid Flexibility **Key functions of this role include**: - Ability to deliver high quality customer service, through strong customer engagement in a high volume contact centre environment - Handle customer enquiries promptly and courteously while...


  • Parramatta, Australia Uniting Full time

    At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. - As an organisation, Uniting celebrates our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity._ - We are _**_bold, imaginative, respectful_**_ and...


  • Parramatta, Australia Uniting Full time

    At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. - As an organisation, Uniting celebrates our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity._ - We are _**_bold, imaginative, respectful_**_ and...


  • Parramatta, Australia Bank of Queensland Full time

    **About the Role** Do you have a passion for customer service and want to work with a driven, supportive and fun team?** If you’re ready to jump in with both feet, then we want to hear from you! As the Customer Service Officer, you will be the first point of contact in the Branch, providing exceptional customer service to our customer network. You will...


  • Parramatta, Australia The Recruitment Alternative Full time

    Highly valued position working alongside a passionate team  Generous base, bonuses + incentives on offer Company with high values and ethics and a genuine reputation for excellence About the Role: Our client is a well-respected family owned business, who have been in operation for over 20 years.  Their focus and commitment to ‘Extreme Customer...


  • Parramatta, New South Wales, Australia Transdev Full time

    About the RoleThe Customer Support Coordinator will be the first point of contact for Parramatta Light rail, playing a key role in the day-to-day running of the depot with general administrative duties. This diverse role involves managing Lost Property, responding to customer enquiries, uniform management, and expense claims. The successful candidate will...


  • Parramatta, Australia Momentum Consulting Group Full time

    This NSW government is looking to build out a team of Customer Service Consultants in their Education shared service department supporting the internal customer. **Benefits** - Monday to Friday - Work/life balance - Hybrid working arrangements. - Great team environment - Part-time (min. 20hrs per week) or - Full time (7hrs per day, 35 hours per week)...


  • Parramatta, Australia Parramatta City Council Full time

    Nestled in Parramatta Park’s lush surrounds, Parramatta Aquatic Centre (the PAC) is a new fitness, wellness and relaxation hub. Featuring three pools including an outdoor Olympic-sized centrepiece and indoor water playground, as well as spa, steam and sauna facilities, fitness centre, and public café, the PAC is a community oasis to accompany...


  • Parramatta, Australia Link Group Full time

    About the Role: Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where your communication and problem-solving skills can shine? Join our team as a Customer Service Officer (CSO), where you will be the first point of contact for investors, employees, and professionals in the finance industry. You will...


  • Parramatta, Australia Link Group Full time

    **Overview** Join Our Team as a Customer Support Officer! Are you a people person with a passion for providing exceptional customer service? Do you thrive in a dynamic and supportive team environment? If so, we have an exciting opportunity for you! At LINK group - Corporate Markets, we're seeking an outgoing individual who loves interacting with customers...


  • Parramatta, Australia Alexander Appointments Full time

    $42.26 per hour + Super | 35hours per week - NSW State Government | WFH with occasional office days in Macquarie Park - ASAP Start | Estimated 6-month assignment, strong potential to extend - **$42.26 per hour + Super | 35hours per week**: - **NSW State Government | WFH with occasional office days in Macquarie Park**: - **ASAP Start | Estimated 6-month...


  • Parramatta, Australia Endeavour Energy Full time

    There’s never been a better time to be in energy. And there’s never been a more exciting time to be at Endeavour Energy. More than 2.7 million people across New South Wales rely on us every day for the supply of safe and reliable power to their homes and businesses. We employ more than 1,700 people across our catchment, making us one of the largest...

  • Customer Solutions

    4 months ago


    Parramatta, Australia Pepper Full time

    **Who We Are** At Pepper, we’re focused on helping people succeed. Whether that be buying a family home, dream car, developing professionally or growing their business. Pepper has grown to become one of Australia’s largest non-bank lenders and has been recognised as Australia’s Best Specialist lender over the last 9 years. **The Role** The purpose...


  • Parramatta, Australia Link Group Full time

    OverviewAs a Customer Service Officer (CSO) you will be the first point of contact (members, employers and financial planners) via phone (inbound/outbound), click-to-chat, and email for a range of enquiries. Your key purpose will be meeting or exceeding their expectations for Customer Service with accurate and appropriate responses. Key Accountabilities and...


  • Parramatta, New South Wales, Australia Matrix Education Full time

    {"h1": "Customer Service Representative", "p": "At Matrix Education, we are seeking a skilled Customer Service Representative to join our team. As a key member of our campus community, you will provide exceptional administrative support to our customers, ensuring a positive experience from initial contact to enrolment and beyond.", "ul": [{"li": "Respond to...