Wholesale Strategic Change Manager

4 months ago

Sydney, Australia HSBC Full time

-Job description

**Some career choices have more impact than others.**

At HSBC we exist with the purpose of _Opening up a World of Opportunity._ We use our unique expertise, capabilities, breadth, and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities, and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including
discounted gym memberships.

Taking on the role of Digital Product Manager, you will be a key member of Wholesale Strategic Change, integral to supporting HSBC’s strategy of Digitising at Scale. Reporting to the Wholesale Head of Strategic change, your primary focus will be building the Digital Product strategy for the Wholesale Bank and developing digital product features to create seamless, efficient, and innovative solutions that meet the evolving needs of businesses. In doing so, you will interact regularly with stakeholders across the Wholesale banking business to understand requirements and desired outcomes, mapping the customer journey to develop solutions utilising Artificial Intelligence (GenAI) and Digitisation technologies.

Joining HSBC, you will become a part of a dynamic global organisation, in the Australian local market which is positioned to pilot and influence technology adoption at a global level. You will therefore have the opportunity to enhance technology innovation and outcomes for user experience internally and for client service across the bank.

Your main responsibilities will include:

- Defining and communicating a clear product vision and strategy that aligns with the business objectives of our Wholesale Bank. Leading the end-to-end development of digital products, from ideation to launch, ensuring they meet market needs and deliver exceptional value to our colleagues and clients.
- Working closely with cross-functional teams, including technology, design, marketing, operations, and client coverage, to ensure the successful delivery and adoption of digital products.
- Conducting thorough market research and competitive analysis to identify opportunities for innovation and differentiation.
Championing the voice of the customer by incorporating feedback and insights into the product development process to enhance user experience and satisfaction.
- Implementing agile practices to ensure efficient and iterative product development, fostering a culture of continuous improvement. Establishing objectives and key results (OKRs) and using data-driven insights to track product performance and make informed decisions.
- Putting together business cases, business realisation plans and ideation cases to embed new features to grow the Digital agenda.
- Building strong relationships, adopting a joined-up approach and ensure regular and positive engagement with key support functions such as Risk, Compliance, Legal, etc. in driving Digital changes.
Requirements

To be successful in this role, you will need:

- Proven track record as a Product Owner or similar role in the financial services industry, preferably within commercial banking or fintech.
- Strong leadership and project management skills with the ability to inspire and motivate cross-functional teams.
- Solid understanding of digital technologies, software development, and agile methodologies.
- Excellent analytical and problem-solving skills with a data-driven approach to decision-making.
- Outstanding communication and interpersonal skills, capable of effectively collaborating with stakeholders at all levels.
- Deep empathy for customer and colleagues needs and a passion for delivering exceptional user experiences.
- Strong commercial orientation, track record of balancing risks versus rewards and maximising the cost effectiveness and profitability for the business.
- Attention to detail, able to work independently as well as part of a team with strong commitment to working and thinking collaboratively.
- Bachelor’s degree in a Finance and/or business-related field.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applicati

  • Wholesale Manager

    6 days ago

    Sydney, Australia UMENCO Full time

    Brand StoryThis Australian womenswear brand are known for their effortless, minimalistic style, the epitome of understated luxury. Role OverviewUMENCO is recruiting a Wholesale Manager to become an integral part of a contemporary womenswear brand celebrated for its effortless, minimalistic aesthetic, truly the essence of understated luxury. Reporting to the...

  • Change Manager

    3 months ago

    Sydney, Australia Agylex Full time

    **: Change Manager** **- Location: Sydney, Australia** **- Duration: 12 months, with possible extension** **- Joining: Immediate** **- Hybrid working with 3 days from office** This is a senior role within customer’s Wholesale Commercial Operations & Experience, Service Operations Team to deliver a range of customers, business improvement and online...

  • International Wholesale Manager

    2 months ago

    Sydney, Australia UMENCO Full time

    Brand StoryThis female founded Australian contemporary brand whose minimalist aesthetic is the epitome of understated luxury. Role OverviewUMENCO is seeking an experienced wholesale manager who for a contemporary Australian brand whose designs have become wardrobe staples through their impeccable modern tailoring and subtle detailing.  While reporting...

  • International Wholesale Manager

    2 weeks ago

    Sydney, New South Wales, Australia UMENCO Full time

    UMENCO Wholesale Manager Job DescriptionRole OverviewUMENCO is seeking an experienced wholesale manager to lead the brand's wholesale operations in Australia and internationally. The successful candidate will play a pivotal role in strategizing and executing the brand's wholesale strategy, driving seasonal sales, and expanding the network of key accounts.Key...

  • Global Wholesale Manager

    2 months ago

    Sydney, Australia UMENCO Full time

    Brand StoryThis Australian female-founded brand is at the forefront of contemporary womenswear with a cult international following. Their designs are a balance of modern tailoring and key seasonal styles. Role OverviewUMENCO is seeking an experienced Global Wholesale Manager for a contemporary womenswear brand with a strong following internationally.  The...

  • International Wholesale Manager

    3 weeks ago

    Sydney, New South Wales, Australia UMENCO TALENT PTY LTD Full time

    This Australian luxury brand is a pioneer in understated elegance. Role Overview UMENCO TALENT PTY LTD is seeking an experienced wholesale professional to spearhead the brand's wholesale strategy in Australia and internationally. The Wholesale Manager will play a pivotal role in driving seasonal sales, expanding key accounts, and elevating the brand's global...

  • International Wholesale Manager

    2 weeks ago

    Sydney, New South Wales, Australia UMENCO TALENT PTY LTD Full time

    This Australian luxury brand is a pioneer in minimalist fashion.Role OverviewUMENCO TALENT PTY LTD is seeking an experienced wholesale manager to lead the brand's wholesale operations in Australia and internationally.The successful candidate will be responsible for expanding the network of key accounts, driving seasonal sales, and implementing strategic...

  • Change Manager

    4 months ago

    Sydney, Australia Resource Corner IT Consulting service Full time

    **The role has two major component -** **The role has two major component -** **a) Lead for Change Management**: Change Management - Leadership of the delivery of nominated customer’s Wholesale **Projects including migration planning and execution** Manage IT, Business and 3rd Party for demand scalability, business outcomes and execution Resource...

  • International Wholesale Manager

    1 week ago

    Sydney, New South Wales, Australia UMENCO Full time

    Job Title: International Wholesale ManagerUMENCO is seeking an experienced Wholesale Manager to lead the brand's wholesale operations in Australia and internationally.Key Responsibilities:Develop and implement strategic initiatives to expand the network of key accounts and drive seasonal sales to meet financial targets.Orchestrate global showroom operations,...

  • International Wholesale Manager

    6 days ago

    Sydney, New South Wales, Australia UMENCO Full time

    Job Title: International Wholesale ManagerUMENCO is seeking an experienced wholesale manager to lead the brand's wholesale operations in Australia and internationally.Key Responsibilities:Develop and implement strategic initiatives to expand the network of key accounts and drive seasonal sales to meet financial targets.Orchestrate global showroom operations,...

  • Wholesale Operations Manager

    2 days ago

    Sydney, New South Wales, Australia UMENCO Full time

    Wholesale Manager Job DescriptionUMENCO is seeking a highly skilled Wholesale Manager to join our team and drive the growth of our wholesale operations.Key Responsibilities:Develop and execute strategies to expand our wholesale network and increase revenueManage global showrooms, including booking appointments and executing successful meetingsNurture...

  • Head of Wholesale Operations

    3 weeks ago

    Sydney, New South Wales, Australia TPG Telecom Group Full time

    About the RoleWe are seeking a highly experienced and skilled professional to lead our Wholesale Business as the Head of Mobile Wholesale. This is a critical role that will play a vital part in the sustainable growth of our business, creating compelling propositions for brands and wholesalers, and developing our customer base.Key ResponsibilitiesLead a...

  • Head of Wholesale

    5 months ago

    Sydney, Australia Jivaro Full time

    Be part of continued growth and success, leading a high performing team - Excellent culture - generous product allowance You will oversee all Global Wholesale functions including managing the department strategy, wholesale team, managing key agency/account relationships, and developing improving operations and systems. This role will both strategically and...

  • International Wholesale Manager

    3 weeks ago

    Sydney, New South Wales, Australia UMENCO Full time

    Brand OverviewUMENCO is a contemporary Australian brand renowned for its understated luxury aesthetic and impeccable modern tailoring.Role SummaryWe are seeking an experienced wholesale manager to spearhead our brand's wholesale operations in Australia and internationally.Key ResponsibilitiesDevelop and execute strategic plans to expand our network of key...

  • Global Wholesale Director

    3 weeks ago

    Sydney, New South Wales, Australia UMENCO Full time

    Brand OverviewUMENCO is a leading Australian fashion brand with a strong international presence. Our brand is known for its contemporary womenswear designs that have gained a cult following globally. Role SummaryWe are seeking an experienced Global Wholesale Manager to join our team and play a key role in driving our wholesale operations in Australia and...

  • Global Wholesale Director

    2 weeks ago

    Sydney, New South Wales, Australia UMENCO Full time

    Global Wholesale Manager Role Overview UMENCO is seeking an experienced Global Wholesale Manager for a contemporary womenswear brand with a strong international following. The successful candidate will play a pivotal role in strategizing the brand's wholesale operations in Australia and internationally. Key Responsibilities: * Develop and execute...

  • Wholesale Trading Manager

    6 days ago

    Sydney, New South Wales, Australia Veolia Full time

    The OpportunityWe are seeking a highly skilled Wholesale Trading Manager to join our Energy Retailing business at Veolia. In this role, you will be responsible for managing the day-to-day energy trading operations, systems, and reporting. This includes establishing the initial Wholesale Trading Team and providing strategic input into Veolia's Energy Trading...

  • Global Wholesale Director

    3 weeks ago

    Sydney, New South Wales, Australia UMENCO TALENT PTY LTD Full time

    This Australian female-founded brand is a leading player in the contemporary womenswear market, boasting a cult international following and a strong reputation for modern tailoring and seasonal styles.Role OverviewUMENCO TALENT PTY LTD is seeking an experienced Global Wholesale Manager to lead the brand's wholesale operations in Australia and...

  • Global Wholesale Director

    2 weeks ago

    Sydney, New South Wales, Australia UMENCO TALENT PTY LTD Full time

    This Australian female-founded brand is a leading player in the contemporary womenswear market, boasting a cult international following and a strong reputation for modern tailoring and seasonal styles.Role OverviewUMENCO TALENT PTY LTD is seeking an experienced Global Wholesale Manager to lead the brand's wholesale operations in Australia and...

  • International Wholesale Manager

    2 weeks ago

    Council of the City of Sydney, Australia UMENCO TALENT PTY LTD Full time

    {"h3": "Role Overview", "p": "UMENCO TALENT PTY LTD is seeking an experienced wholesale manager to lead the brand's wholesale operations in Australia and internationally. The successful candidate will be responsible for expanding the network of key accounts, driving seasonal sales, and implementing strategic initiatives to amplify wholesale revenue and...