Sales Support Officer

5 months ago

North Sydney, Australia Gallagher Full time

About Us:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 45,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team.

Overview:
**Elantis** Premium Funding is one of the most recognised and established providers of premium funding products with over 30 years’ experience in Australia and 23 years’ experience in New Zealand offering brokers reliable, personalised and flexible premium funding solutions. We offer a dynamic and empowering work environment where the focus is on building a high performance culture, with superior customer service. For us, it is all about people and culture, and that is why our employees and our values are the essence of who we are. We strive to be smart, progressive and energetic and we welcome professionals who are as committed as we are to building long term, mutually rewarding partnerships with our clients.

The primary purpose of this role is to provide support to the National Sales team whilst also supporting our external stakeholders & ensuring large loans are prepared for sign off in a timely manner.
- Support the National Sales team with large loan approval requirements & enquiries
- Monitor & Maintain Sales Support inboxes
- Generating premium funding quotes and assisting with general enquiries for the National Sales team
- Work closely with the Credit and Risk Manager/Team to ensure large loan approvals are completed in a timely manner
- Responding to internal and external stakeholder and customer queries and address as required
- Resolve complaints and escalate to the Sales Support Team Leader where necessary
- Provide excellent customer service to internal staff, brokers and clients at all times
- Conducting pre-assessment credit checks on potential clients
- Ensuring daily compliance with regulatory requirements and company policy are adhered too.
- Understanding the credit procedures policy and ensuring we are meeting all requirements
- Make suggestions for new innovation’s & efficiencies
- Other duties as required

**Your Profile**
- Skilled communicator
- Client Focus
- Strong organisational and time management skills
- Previous Sales Support experience is highly desirable
- Insurance industry or Banking / Financial industry experience preferred

**Elantis** offers great benefits and career development opportunities
- Competitive remuneration, office perks and excellent incentive program
- Salary income protection and discounted insurances
- Employee Rewards and discounts at 350+ major retailers
- Flexible working arrangements
- Any offer of employment and subsequent continuing employment is dependent upon the completion of relevant pre-employment background checks. All applicants are required to undergo employment screening through probity checks prior to commencing._

Elantis is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices.

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