Front Office Attendant

5 months ago

Ballarat, Australia NRMA Parks and Resorts Full time

**Company Description**
With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style - from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery.

Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job - it’s in our nature.
- Create an impact with lasting impressions on our guests in this hands-on guest facing role.
- Work, play and find your balance in a workplace where every day is a holiday.
- Find your balance with flexible part time work hours

NRMA Ballarat Holiday Park is a holiday oasis, with modern comforts and great facilities in a central location.

**What you’ll do**:
This is a Permanent Part Time position with around 25 hours minimum a week. You will need to be available for some weekend and school holiday shifts. You will wow our guests with your welcoming smile, bubbly personality and ability to think outside the box. You will ensure that guests are welcomed warmly and are efficiently checked-in and checked-out. You will also be responsible for any incoming phone calls to the property and delight with your familiarity of all accommodation offerings and services. Shifts will be approximately, 10am - 6pm, or 12pm to 6pm.

**What you’ll bring**:

- ** Outstanding customer service** skills
- ** Well presented**, **friendly** and **welcoming**:

- ** Passionate** about everything you do with a drive to be the best you
- ** Team-oriented**:

- ** Great problem-solving skills** and the ability to multitask, supporting your team and guests
- ** Reception/Front Office/Administration/Sales Agent/Customer Service **preferred - hospitality industry will be highly regarded
- Park Management system experience (Newbook and/or RMS preferred but not necessary)

**What’s in it for you?**

At Parks & Resorts it’s not just about discounts (although you do get these too). We know everyone leads a life and regardless of what stage you are at, we have something to suit you all.
- Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
- My Thanks reward and recognition program
- Employee referral program where you may be eligible for a referral bonus of up to $2,000
- Grow, progress or relocate with us and move around the country to one of our many other parks or resorts.

**Know you belong**:
At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.

  • Front Office Attendant

    4 months ago

    Ballarat, Australia NRMA Motoring & Services Full time

    Are you 100% customer focused and driven to provide top notch guest experiences? Take a career road trip with us, based at our NRMA Ballarat Holiday Park, where everyday is a holiday! **The Role**: You will ensure the highest possible standards of efficiency and professionalism in Front Office Guest Services. You will wow our guests with your welcoming...

  • Customer Service Officer

    2 months ago

    Ballarat, Australia State Revenue Office Full time

    Customer Service Officers - Start your career in a supportive and inclusive government agency - Multiple ongoing and fixed term roles are available - Salary $58,539 plus 11.5% superannuation - VPS Grade 2 - Based in Ballarat Govhub, with hybrid working arrangements What we offer The State Revenue Office is the Victorian Government's revenue management...

  • Administration Officer

    1 week ago

    Ballarat, Australia Browns office supplies Full time

    About Us :Browns is the best office supply company in the universe!About You :Certificate in Administration or equivalent experienceCurrent Working with Children CheckCurrent Driver's LicencePosition Summary :Position SummaryThe Administration Officer role is responsible for assisting with the delivery of efficient and effective administration support...

  • Administrative Support Specialist

    1 week ago

    Ballarat, Victoria, Australia Browns office supplies Full time

    About Us :Browns is a leading office supply company that provides top-notch administration support services to its clients.About You :Certificate in Administration or equivalent experienceCurrent Working with Children CheckCurrent Driver's LicencePosition Summary :The Administration Officer role is responsible for delivering efficient and effective...

  • Front Office Administrator

    4 months ago

    Ballarat, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Maintenance Officer

    5 months ago

    Ballarat, Australia Calvary Full time

    Maintenance Officer - Aged Care Progress with purpose at one of Australia’s largest health care providers Salary packaging, benefits and professional development in a supportive team environment Permanent Part-Time position About the role The Maintenance Officer will play a critical role in ensuring that our facilities are safe, well-maintained, and...

  • Administrative Services Officer

    5 months ago

    Ballarat, Australia Grampians Health Full time

    Location: Western Region | Ballarat Job type: Part time Organisation: Grampians Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 18263 **Permanent Part-Time (Monday - Wednesday: 8:30am - 5.00pm)** **About the Role** Grampians Area Mental Health Services is seeking a highly motivated and experienced...

  • Front Desk Receptionist

    4 months ago

    Ballarat, Australia George Hotel Ballarat Full time

    Guest Service Agent/ Receptionist Quality Inn The George Hotel The successful applicant will be responsible for engaging with guests and patrons of both properties as first point of contact. This position offers a range of duties including, but not limited to; Processing all levels of accommodation reservations from multiple sources, Guest interactions,...

  • Estee Lauder

    4 months ago

    Ballarat, Australia The Estée Lauder Companies Full time

    **Position Summary**: This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high...

  • Participant Support Officer

    4 months ago

    Ballarat, Australia HAYS Full time

    Fed Gov position in Ballarat Central with WFH flexibility! **Your new company** Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong. I am currently partnered with a Federal Government Client...

  • Electorate Officer

    4 weeks ago

    Ballarat, Victoria, Australia Australian Government Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as an Electorate Officer. The successful candidate will provide exceptional support to our constituents, ensuring they receive the best possible service.Key ResponsibilitiesManage constituent enquiries and prepare correspondence and communications.Maintain case notes,...

  • Afterhours Animal Management Officer

    3 weeks ago

    Ballarat, Australia City of Ballarat Full time

    **Casual position****: - **After hours work, from 5pm weekdays and the occasional weekend****: - **Band 4 $43.07 - $45.87 per hour inc casual loading*** **The Role**: This position is required to undertake a range of activities to meet Council’s Animal Management Service responsibilities and to provide efficient and effective customer service by...

  • Student Welfare Officer

    3 days ago

    Ballarat, Australia Schools (Government) Full time

    Location: Western Region | Ballarat Job type: Part time / From 29/01/2025 - 27/01/2028 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1447649 **Selection Criteria**: SC1: Outstanding short-term counselling and relationship building skills with staff, students, parents and the broader...

  • Enquiries Officer

    1 month ago

    Ballarat, Victoria, Australia Department Of Premier & Cabinet Full time

    About the RoleWe are seeking highly motivated and customer-focused individuals to join our team as Enquiries Officers in the Victorian Government Contact Centre. As a key point of contact for services by Consumer Affairs Victoria and Service Victoria, you will be responsible for effectively and efficiently attending to and resolving telephone and online...

  • Verification Officer

    4 months ago

    Ballarat, Australia Zipline.io Full time

    **Job overview**: Based out of Ballarat, Victoria, as a Verification Officer, your primary responsibility will be to work within our organisational system to verify applicant documentation to ensure their compliance with various requirements. While our customers are our top priority, and we strive to ensure they are always satisfied with our services, they...

  • Reception and Admin Officer

    5 months ago

    Ballarat, Australia JK Personnel Full time

    Work in and around the game of Basketball everyday - Provide impeccable frontline customer service **Basketball Ballarat** Proudly providing the communities of Western Victoria with opportunities to participate in indoor sports for over 40 years, Basketball Ballarat has grown and developed over this time into the organisation it is today. Now a diverse and...

  • Residential Administration Officer

    5 months ago

    Ballarat, Australia Grampians Health Full time

    Location: Western Region | Ballarat Job type: Full time Organisation: Grampians Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 18586 **Residential Administration Officer** **Permanent Full Time** **(76 hours per fortnight)** **About the role** As the Residential Administration Officer you will undertake...

  • Residential Administration Officer

    5 months ago

    Ballarat, Australia Ballarat Health Services Full time

    **Residential Administration Officer** **Permanent Full Time** **(76 hours per fortnight)** **About the role** As the Residential Administration Officer you will undertake administrative support activities to ensure effective and efficient operations within our aged care community. Through this role you will provide reception services, maintain stock...

  • Food and Beverage Attendant

    4 months ago

    Ballarat, Australia Grainery Lane Full time

    We invite you to be part of the team that provides an amazing experience to every customer we welcome. This is an opportunity not to be missed. We are seeking energetic individuals to join our front of house team in delivering exceptional customer service in a fun, vibrant space. Casual positions which work well with University/ study hours: - Bar back -...

  • Reception Services Officer

    2 months ago

    Ballarat, Australia Department of Families, Fairness and Housing Full time

    THE ROLE The Reception Services Officer is a critical position within the East Division, Department of Families, Fairness and Housing. The role is public facing and can be the first interaction an individual has with the organisation. The role is responsible for assisting clients, the general public and other service providers with the purpose of their...