Participant Support Officer

4 months ago

Ballarat, Australia HAYS Full time

Fed Gov position in Ballarat Central with WFH flexibility

**Your new company**

Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong.

I am currently partnered with a Federal Government Client located in the Central Ballarat who is looking for an APS3 Participant Support Officer for their National Delivery team, in a temporary full-time assignment with the potential to extend.

**Your new role**

National Delivery is responsible for engaging with participants and managing participant plans and supports. State/Territory-based business units manage the operating functions of the department, ensuring accessible, nationally-consistent participant experiences.

The position will undertake procedural, clerical, administrative support and operational tasks, including some basic research and analysis activities.

The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.

**What you'll need to succeed**

To succeed as the APS3 Participant Support Officer, you will need:

- Ability to work in a team
- Communication skills
- Customer service skills
- Ability to manage conflict and difficult/sensitive conversations
- Microsoft Suite skills (Excel, Word, Outlook, Teams)
- Ability to use initiative and work independently
- Ability to learn new systems and processes

Also Desirable:

- Experience with the NDIA or in the disability sector
- Experience in a Front of House and/or administration-based role

**What you'll get in return**

Through Hays, this role offers you an hourly rate of $37.36 + super, an opportunity to progress your career with this Federal Government Agency, working from home flexibility and:

- Weekly pay cycles
- Nominated choice of superannuation fund
- Online time sheet submission and approval
- No hidden costs or payroll deductions for our services
- No invoicing required for Pty Ltd holders
- Regular contact with consultants throughout the duration of your assignment

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Ashlie Ross - Consultant

2849347

  • Aps3 Participant Support Officer

    5 months ago

    Ballarat, Australia HAYS Full time

    MULTIPLE FED GOV POSITIONS IN ARARAT **Your new company** Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong. Our Federal Government Client is seeking multiple APS3 Participant Support Officers...

  • Support Officer

    13 hours ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    Job Summary:Melba Support Services seeks a dedicated and organized Support Officer to manage enquiries and provide administrative support. This role involves collaborating with various departments, maintaining accurate records, and ensuring a welcoming reception area.Key Responsibilities:Manage enquiries related to services offered by Melba Support...

  • Support Coordinator

    5 months ago

    Ballarat, Australia Gateways Support Services Full time

    Exciting opportunity for professional growth and advancement - Supportive and empowering work environment - $40 to $45/h + Super + Salary packaging **About us** At Gateways, we're not just a team, we're a vibrant community of individuals with diverse interests and talents. Our staff includes mountain riders, comedians, skiers, surfers, video game...

  • Support Coordinator

    4 months ago

    Ballarat, Australia melba support services Full time

    We are looking for a Support Coordinator to join our Support Coordination team located in our Ballarat office on a permanent full time basis. This is a Hybrid Working position with flexibility to work from home. Our support coordination services assist our supported people with everything to do with the NDIS, from accessing NDIS funding all the way through...

  • Support Services Coordinator

    4 days ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    At Melba Support Services, we are seeking a highly skilled and dedicated Support Services Coordinator to join our team. This role is responsible for managing and responding to enquiries related to services offered by our organisation.The ideal candidate will have previous experience working in reception, customer service or a similar role, and be proficient...

  • Support Worker

    3 weeks ago

    Ballarat, Australia Support Pathways Full time

    **Support Worker** Support Pathways is looking for Support Workers for regular shifts. Our aim is to build long-term relationships with our participants! We currently have opportunities available across multiple locations within Victoria. **ESSENTIAL CRITERIA** - An understanding of the disability/community services sector - Provide person-centred...

  • Enquiry and Administration Support Assistant

    3 days ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    Job SummaryMelba Support Services is seeking a highly skilled and dedicated individual to fill the role of Enquiry and Administration Support Assistant. This position is responsible for managing and responding to enquiries related to services offered by Melba Support Services.Key ResponsibilitiesProvide accurate information, guidance and support to people...

  • Disability Support Professional

    1 week ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    About the RoleMelba Support Services is seeking a dedicated and compassionate Disability Support Worker to join our team in Ballarat. As a Disability Support Worker, you will play a vital role in ensuring the people we support lead happy and fulfilling lives.Key ResponsibilitiesImplement support plans based on the needs, preferences, and interests of the...

  • Disability Support Professional

    3 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    About the RoleMelba Support Services is seeking a dedicated and compassionate Disability Support Worker to join our team in Ballarat. As a Disability Support Worker, you will play a vital role in ensuring the people we support lead happy and fulfilling lives.Key ResponsibilitiesImplement support plans based on the needs, preferences, and interests of the...

  • Disability Support Professional

    3 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    About the RoleWe are seeking a dedicated and compassionate Disability Support Worker to join our team at Melba Support Services in Ballarat. As a Disability Support Worker, you will play a vital role in ensuring the people we support lead happy and fulfilling lives.Key ResponsibilitiesImplement support plans based on the needs, preferences, and interests of...

  • Disability Support Professional

    3 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    About the RoleMelba Support Services is seeking a dedicated and compassionate Disability Support Worker to join our team in Ballarat. As a Disability Support Worker, you will play a vital role in ensuring the people we support lead happy and fulfilling lives.Key ResponsibilitiesImplement support plans based on the needs, preferences, and interests of the...

  • Disability Support Professional

    3 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    About the RoleMelba Support Services is seeking a dedicated and compassionate Disability Support Worker to join our team in Ballarat. As a Disability Support Worker, you will play a vital role in ensuring the people we support lead happy and fulfilling lives.Key ResponsibilitiesImplement support plans based on the needs, preferences, and interests of the...

  • Disability Support Professional

    4 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    About the RoleMelba Support Services is seeking a dedicated and compassionate Disability Support Worker to join our team in Ballarat. As a Disability Support Worker, you will play a vital role in ensuring the people we support lead happy and fulfilling lives.Key ResponsibilitiesImplement support plans based on the needs, preferences, and interests of the...

  • Disability Support Professional

    2 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    About the RoleMelba Support Services is seeking a dedicated and compassionate Disability Support Worker to join our team in Ballarat. As a Disability Support Worker, you will play a vital role in ensuring the people we support lead happy and fulfilling lives.Key ResponsibilitiesImplement support plans based on the needs, preferences, and interests of the...

  • Disability Support Professional

    3 days ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    About the RoleMelba Support Services is seeking a skilled Disability Support Worker to join our team in Ballarat. As a Disability Support Worker, you will play a vital role in ensuring the people we support lead happy and fulfilling lives.Key ResponsibilitiesImplement support plans based on the needs, preferences, and interests of the individuals we...

  • Disability Support Professional

    6 days ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    About the RoleWe are seeking a dedicated and compassionate Disability Support Worker to join our team in Ballarat. As a Disability Support Worker, you will play a vital role in supporting individuals with disabilities to lead happy and fulfilling lives.Key ResponsibilitiesImplement support plans based on the needs, preferences, and interests of the...

  • Disability Support Professional

    3 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    About Melba Support ServicesMelba Support Services is a leading not-for-profit organization dedicated to providing high-quality support services to individuals with disabilities. With over 50 years of experience, we have established a strong reputation for delivering person-centered care that empowers individuals to live fulfilling lives.Job SummaryWe are...

  • Disability Support Worker

    3 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    About the RoleWe are seeking a dedicated and compassionate Support Worker to join our team at Melba Support Services. As a Support Worker, you will play a vital role in supporting individuals with disabilities to lead everyday lives of their choice.Key ResponsibilitiesImplement support plans based on the individual's needs, preferences, and interestsAssist...

  • Recovery Coach

    5 months ago

    Ballarat, Australia Recovery Plus Support Full time

    Recovery Plus Support, an innovative presence in the NDIS Recovery Coaching space! Step forward now and become a part of the driving force behind our mission to empower NDIS Participants through their individual recovery journey. This is done through our program that is designed to assist participants in progressing and achieving their NDIS goals, which...

  • Disability Support Professional

    4 weeks ago

    Ballarat, Victoria, Australia Melba Support Services Full time

    About the RoleWe are seeking a dedicated and compassionate Disability Support Worker to join our team at Melba Support Services in the Ballarat region. As a Disability Support Worker, you will play a vital role in supporting individuals with disabilities to lead everyday lives of their choice.Key ResponsibilitiesImplement support plans based on the...