Supervisor - Service

4 weeks ago

Newcastle, Australia Komatsu Australia Full time

**Job no**: 2547
- Genuine career development and opportunities within a global OEM
- Stable workload with a long-standing team of experienced technicians
- Work for an innovative global leader with approximately 3600 employees across ANZ

**The Opportunity**:
***We are seeking a Service Supervisor to join our team at the Newcastle Branch in NSW.

This role plays a pivotal part in managing service-related tasks, overseeing day-to-day service and field service operations, maintaining a positive workplace culture, and building strong team moral, as well as ensuring the highest level of customer satisfaction.

The Service Supervisor will work closely with the Health, Safety, and Environment (HSE) team to uphold our safety standards and contribute to continuous improvement initiatives. You’ll uphold legal, ethical, and safety standards through compliant people management, ethical governance, HSE prioritization, and responsible financial management.

**Key Responsibilities**
- Implement strategies to reduce rework and improve overall service quality.
- Ensure timely invoicing of Work in Progress (WIP) and manage WIP write-offs.
- Looking at training and development opportunities for team members.
- Driving team collaboration and ensuring an encouraging and positive work culture
- Facilitate timely completion of estimations and quotes to enhance customer experience.
- Champion safe work practices, aiming for a zero-harm environment.
- Oversee service Key Performance Indicators (KPIs) and strive for excellence.
- Striving to uphold Komatsu's ethics and values

**Role Located: Newcastle**

**Komatsu benefits**:

- ** Families Policy**:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- F**inancial**:Income Protection Insurance provided through our company superannuation fund
- ** Career**:Recognition, awards, flexibility, further education studies and internal career development
- ** Health**:Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents
- ** Yearly Bonus**: Potential to receive a yearly bonus
- ** Referral Program**:$3000 referral payment for referring a successful new employee to Komatsu

**What we are looking for**:

- Previous experience in a workshop or service supervisor / manager position.
- Previous industry experience in the mining / construction or heavy equipment industry.
- Have sound communication skills both written and oral
- Proven leadership, interpersonal and team building skills.
- Strong commitment to safety and adherence to HSE standards.
- Demonstrated ability to manage multiple tasks and prioritize effectively.
- Understanding of financial management principles.
- A trade qualified background is advantageous.
- Closes in a month - 04 Jun 2024

Published on 06 May 2024, 5:49 PM

  • Aps Academy Campus Supervisors

    2 weeks ago

    Newcastle, New South Wales, Australia Australian Public Service Commission (APSC) Full time

    Newcastle, NSW and Townsville, QLDAbout the TeamThe Career Pathways Group is a multi-disciplinary team focused on delivering the capability required for the Australian Public Service to deliver now and into the future. The team coordinates entry-level programs and pathways into the APS including the Australian Government Graduate Program (AGGP).The APS...

  • Service Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia GWG Recruitment Full time

    Newcastle, Newcastle, Maitland & Hunter NSW Company OverviewOur client is a leading provider of comprehensive fire protection services, with a specialisation in serving the mining and heavy industry sectors. They prioritise a commitment to quality, strictly adhering to industry standards and Australian government regulations. The team comprises certified...

  • Service Supervisor

    4 weeks ago

    Newcastle, Australia GWG Recruitment Full time

    Rapidly growing interstate company, Newcastle, NSW based - Permanent role, with packing between $80k - $110k + Super + Car - Long term career growth and development opportunities are available. **Company Overview** Our client is a leading provider of comprehensive fire protection services, with a specialisation in serving the mining and heavy industry...

  • Customer Service Supervisor

    3 weeks ago

    Newcastle, Australia HireRight Full time

    About HireRight: Overview: This is a Supervisor role that supports the Australian Customer Service and CET teams. The Supervisor is responsible for the daily production of a team of The Client Engagement aspect of the role guides a team to ensure response and resolution of numerous customer issues to achieve the highest level of satisfaction and product...

  • Service Supervisor

    4 weeks ago

    Newcastle, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. **The Opportunity** Hitachi has an exciting opportunity for an experienced and motivated **Service Supervisor **to join our busy Newcastle branch. The key focus of this role is to provide guidance and leadership to our...

  • Field Service Supervisor

    1 week ago

    Newcastle, Australia Sandvik Full time

    Sandvik Mining and Rock Solutions Field Service Supervisor - Heatherbrae (Newcastle) NSW Our Company and Culture Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to...

  • Service Supervisor

    1 month ago

    Newcastle, Australia Hitachi Full time

    About UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.The OpportunityHitachi has an exciting opportunity for an experienced and motivated Service Supervisor to join our busy Newcastle branch. The key focus of this role is to provide guidance and leadership to our technicians for the...

  • Service Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia Hitachi Full time

    About UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.The OpportunityHitachi has an exciting opportunity for an experienced and motivated Service Supervisor to join our busy Newcastle branch. The key focus of this role is to provide guidance and leadership to our technicians for the...

  • Service Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia Hitachi Construction Machinery Full time

    About UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.The OpportunityHitachi has an exciting opportunity for an experienced and motivated Service Supervisor to join our busy Newcastle branch. The key focus of this role is to provide guidance and leadership to our technicians for the...

  • Field Service Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia Sandvik Full time

    Sandvik Mining and Rock SolutionsField Service Supervisor - Heatherbrae (Newcastle) NSWOur Company and CultureSandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ...

  • Field Service Supervisor

    1 month ago

    Newcastle, Australia 9885 SMC Australia Full time

    Sandvik Mining and Rock Solutions Field Service Supervisor – Heatherbrae (Newcastle) NSW Our Company and Culture Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are...

  • Field Service Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia 9885 SMC Australia Full time

    Sandvik Mining and Rock Solutions Field Service Supervisor – Heatherbrae (Newcastle) NSW Our Company and Culture Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are...

  • Field Service Supervisor

    4 weeks ago

    Newcastle, Australia 9885 SMC Australia Full time

    Sandvik Mining and Rock Solutions Field Service Supervisor – Heatherbrae (Newcastle) NSW Our Company and Culture Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are...

  • Business Services Supervisor/manager

    3 weeks ago

    Newcastle, Australia Daniels Recruitment Full time

    Be Empowered to Make Decisions - Supervise a Team Looking to Learn - Be REALLY Rewarded for Your Contributions From just simply walking into this Firm’s modern and fresh offices it is easy to see why they have virtually no staff turnover. From the warm and friendly reception staff, to the fabulous “break out” rooms, vibrant staff lunch/coffee room,...

  • Jr Supervisor

    3 weeks ago

    Newcastle, Australia Pensar Full time

    **About us** We are the infrastructure people, partnering with our clients to deliver critical infrastructure that benefits and is valued by the broader community. Pensar designs and delivers infrastructure solutions across water and wastewater infrastructure, electrical instrumentation and control systems, complex water assets, asset remediation and...

  • Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia Monadelphous Full time

    Position Information: Position Title Supervisor Published Date 11Jan2023 Ref # State NSW Region Newcastle, NSW, Regional, NSW Classification Site Management & Supervision Roster Standard Monday FridayDescription & Requirements:Across the Monadelphous workforce, you will find stories of people who took an opportunity to make a difference with us and built a...

  • Field Service Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia 9885 SMC Australia Full time

    The role This role primarily revolves around ensuring the safety of personnel and fostering the growth and financial success of the Field Service business. It involves overseeing the tasks of all supervisors and tradespeople who are involved in all areas of Field service. This includes coordinating with a range of internal and external stakeholders and...

  • Welding Supervisor

    3 weeks ago

    Newcastle, Australia Monadelphous Full time

    **Position Information**: - Position Title- Welding Supervisor- Published Date- 23-Jan-2024- Ref #- 300018994- State- NSW- Region- Newcastle, NSW- Classification- Site Management & Supervision**Description & Requirements**: - Across the Monadelphous workforce, you will find stories of people who took an opportunity to make a difference with us and built a...

  • Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia Connect People Full time

    Newcastle, Newcastle, Maitland & Hunter NSW Telecommunications (Information & Communication Technology) Seeking an experienced Supervisor within the NBN/Telecommunications space, Based in Newcastle or Central Coast.About the Company:A leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and...

  • Electrical Supervisor

    7 days ago

    Newcastle, Australia Downer Group Full time

    We have an opportunity in our Industrial and Energy team for an **Electrical Supervisor** for a number of outages in the Newcastle Area. You will provide day to day leadership to work crews and subcontractors. Reporting to the Electrical Manager, you will ensure consistency of work, deliver on project outcomes (time, cost, quality, safety), identify...