Field Service Supervisor

2 weeks ago

Newcastle, New South Wales, Australia Sandvik Full time
Sandvik Mining and Rock Solutions

Field Service Supervisor - Heatherbrae (Newcastle) NSW

Our Company and Culture


Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries.

As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.

Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner.

Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.

The role


This role primarily revolves around ensuring the safety of personnel and fostering the growth and financial success of the Field Service business.

It involves overseeing the tasks of all supervisors and tradespeople who are involved in all areas of Field service. This includes coordinating with a range of internal and external stakeholders and handling warranty claim procedures.

An integral part of this role is also to provide exceptional customer service and strive to meet customer needs effectively and fulfil the business needs of Sandvik.

Areas of responsibility

  • Providing supervision and direction to team members.
  • Undertaking all planning requirements to ensure utilisation of labour and resources in an effective manner.
  • Coordinating field service technicians on a daytoday basis in relation to the needs of the customer and business.
  • Processing and responding to warranty claims as per Sandvik processes.
  • Development and training of field service personnel.
  • Communicate clearly and work with all business lines to provide a consistent service and support to our customers in the region.
  • Customer liaison and site visits as required.
  • Meet KPI's and prepare weekly and monthly reporting.

Profile:


This role requires previous supervisory experience in a mechanical workshop environment coupled with trade qualifications in a mechanical discipline (minimum of 5 years post trade experience).

A Certificate IV or Diploma in Business (Front Line Management) would be advantageous.

You will have a strong EHS management culture with a drive and determination to achieve company targets and goals. A positive and proactive outlook with excellent communication skills to ensure customer expectations are achieved.

Agencies need not apply.

What we offer


Join us for an exciting career with endless opportunities Our company offers a variety of benefits that will make you eager to start your next adventure.


Work from the comfort of your own home with our flexible work arrangements and take advantage of our Employee Benefits Program which includes options for salary sacrifice.

You'll also receive a superannuation contribution of 13% on top of your earnings, giving you added peace of mind for your future.


As a part of our team, you'll be eligible for our Company Performance Bonus scheme, recognizing your hard work and dedication to the company's success.

Plus, our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.

We understand the importance of work-life balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.

Sandvik is proud to be a Work180 Endorsed Employer for Women.

If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Talent Acquisition Specialist

  • Annaliese Fisher_

  • Field Service Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia 9885 SMC Australia Full time

    Sandvik Mining and Rock Solutions Field Service Supervisor – Heatherbrae (Newcastle) NSW Our Company and Culture Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are...

  • Field Service Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia 9885 SMC Australia Full time

    The role This role primarily revolves around ensuring the safety of personnel and fostering the growth and financial success of the Field Service business. It involves overseeing the tasks of all supervisors and tradespeople who are involved in all areas of Field service. This includes coordinating with a range of internal and external stakeholders and...

  • Field Service Coordinator

    2 weeks ago

    Newcastle, New South Wales, Australia Komatsu Forklifts Australia Full time

    Komatsu Forklift Australia promote, sell, hire and service the full range Komatsu and OMG forklifts, from powered pallet trucks through to 25 tonne container handlers with niche products also available to ensure that we have the right solution for our customer's needs._The Opportunity:Due to internal promotion, an exciting opportunity has arisen for a Field...

  • Service Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia Hitachi Full time

    About UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.The OpportunityHitachi has an exciting opportunity for an experienced and motivated Service Supervisor to join our busy Newcastle branch. The key focus of this role is to provide guidance and leadership to our technicians for the...

  • Service Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia Hitachi Construction Machinery Full time

    About UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.The OpportunityHitachi has an exciting opportunity for an experienced and motivated Service Supervisor to join our busy Newcastle branch. The key focus of this role is to provide guidance and leadership to our technicians for the...

  • Aps Academy Campus Supervisors

    2 weeks ago

    Newcastle, New South Wales, Australia Australian Public Service Commission (APSC) Full time

    Newcastle, NSW and Townsville, QLDAbout the TeamThe Career Pathways Group is a multi-disciplinary team focused on delivering the capability required for the Australian Public Service to deliver now and into the future. The team coordinates entry-level programs and pathways into the APS including the Australian Government Graduate Program (AGGP).The APS...

  • Service Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia GWG Recruitment Full time

    Newcastle, Newcastle, Maitland & Hunter NSW Company OverviewOur client is a leading provider of comprehensive fire protection services, with a specialisation in serving the mining and heavy industry sectors. They prioritise a commitment to quality, strictly adhering to industry standards and Australian government regulations. The team comprises certified...

  • Field Service Technician

    2 weeks ago

    Newcastle, New South Wales, Australia Maxwell Recruitment & Training Full time

    Job Title: Field Service Technician Date Posted: 26/04/2024 Location: Newcastle Share | |Email this jobMaxwell Recruitment is currently seek a Field Service Fitter to join their clients team base in Cameron Park NSW.Our client is the global manfacture of aggregate, mineral and agricultural equipment for more than 180 years.As a Field Service Fitter, you...

  • Field Service Technician

    2 weeks ago

    Newcastle, New South Wales, Australia The Toro Company Full time

    An opportunity exists for an experienced Field Service Technician to join our Equipment team, based from Newcastle, NSW. Reporting to the Service Manager, Equipment, this role will be responsible for the mechanical work involved in repair, maintenance and servicing of turf maintenance related equipment within a nominated region (company vehicle supplied) in...

  • Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia Downer Group Full time

    Downer has been selected to take part in a national programme of the design and construction of fibre deeper into selected Fibre to the Node (FTTN) network areas. The extension of fibre within these FTTN areas will allow premises to place orders for higher speed services via a Fibre to the Premise (FTTP) connection. With project offices based in Hexham, NSW...

  • Field Service Technician

    2 weeks ago

    Newcastle, New South Wales, Australia CAPS Australia Pty Full time

    Newcastle, Newcastle, Maitland & Hunter NSW At CAPS, we service a range of premium branded Air Compressors & Generators. You will have the opportunity to work on a large range of customers sites where every day is different. We are seeking Field Service Technicians to join our Newcastle based team. Here you will have an opportunity to build upon your...

  • Field Service Technician

    2 weeks ago

    Newcastle, New South Wales, Australia Komatsu Full time

    The OpportunityDue to customer growth, our awesome team in Newcastle are after a Field Service Technician to join the fam to service our clients in the surrounding Newcastle region. This position is to provide skilful and efficient maintenance and repair of Komatsu customer equipment. You'll contribute to a professional team environment by ensuring high...

  • Field Service Technician

    2 weeks ago

    Newcastle, New South Wales, Australia Komatsu Australia Full time

    Job no: 6460The OpportunityDue to customer growth, our awesome team in Newcastle are after a Field Service Technician to join the fam to service our clients in the surrounding Newcastle region. This position is to provide skilful and efficient maintenance and repair of Komatsu customer equipment. You'll contribute to a professional team environment by...

  • Field Service Technician

    2 weeks ago

    Newcastle, New South Wales, Australia AIR Recruitment Full time

    Attractive rate + overitme + company car + Full-time permanent role Automotive, Mechanical, Fitter, Hydraulic or similar trade preferred Mining and industrial sector.Our client is Australian owned, specialising in fluid transfer solutions through mobile onsite service and replacement of hydraulic and industrial hose and fittings.The Role: Assemble, supply...

  • Field Service Fitter

    2 weeks ago

    Newcastle, New South Wales, Australia Hitachi Construction Machinery Full time

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions.About the OpportunityAt Hitachi we are seeking a...

  • Field Officer 1/2

    2 weeks ago

    Newcastle, New South Wales, Australia NSW Government -National Parks & Wildlife Service Full time

    Field Officer 1/- multiple casual roles Package includes hourly rate ($28.65 to $31.46) plus casual loading and employer's contribution to superannuation. Located in Scone or Gloucester_ Do you want to work to make a difference for NSW?__ Together, we create thriving environments, communities and economies_About the roleNational Parks and Wildlife Service...

  • Field Service Technician

    2 weeks ago

    Newcastle, New South Wales, Australia Komatsu Forklifts Australia Full time

    Komatsu Forklift Australia promote, sell, hire and service the full range Komatsu and OMG forklifts, from powered pallet trucks through to 25 tonne container handlers with niche products also available to ensure that we have the right solution for our customer's needs._The Opportunity:Due to customer growth, our awesome team in Newcastle we are after a Field...

  • Field Officer 1/2

    2 weeks ago

    Newcastle, New South Wales, Australia NSW Government -National Parks & Wildlife Service Full time

    Aboriginal Identified Opportunities for Field Officer Grade 1/2:Package includes hourly rate ($28.65 to $31.46) plus casual loading and employer's contribution to superannuation:- Multiple casual roles located in Boat Harbour, on Worimi Country:Join us at our Community Information Day and BBQ on Sat 25 Feb for more information_ Help to manage the...

  • Field Officer 3/4

    2 weeks ago

    Newcastle, New South Wales, Australia NSW Government -National Parks & Wildlife Service Full time

    Aboriginal Identified Opportunity for Field Officer Grade 3/4:Package includes salary ($65,552 $69,813) plus 17% loading for working weekends and public holidays and employer's contribution to superannuation**:- Ongoing fulltime role located in Boat Harbour, on Worimi Country:Join us at our Community Information Day and BBQ on Sat 25 Feb for more...

  • Mechanical Supervisor

    2 weeks ago

    Newcastle, New South Wales, Australia Randstad Full time

    Our client is a global market leader for measuring and process technology solutions, with a local specialization into vibrating screens at CHPP's. Their service division is rapidly expanding due to unprecedented growth across Australian industry. As a result, we are looking for a Mechanical Field Service Supervisor based at their Newcastle workshop. What's...