Governance and Compliance Manager

4 months ago

Melbourne, Australia Up Full time

**Who are we?**:
In 2011, we cut our teeth by crafting the first digital platform for Bendigo Bank. Building on that foundation, we later launched Up in 2018—a reimagined banking experience designed to impart financial freedom to a generation.

By 2021, we officially became part of the Bendigo and Adelaide Bank Group, continuing our work on Up and building innovative financial software for everyone.

Sitting firmly in the sweet spot of a small company rhythm with the impact of a major player, we stay dedicated to empowering those who need it most.

As proud members of the Bendigo and Adelaide Bank family, we're committed to being carbon neutral, community-focused, and always upholding the highest standards.

We have a hybrid work culture where you can attend the office as much or as little as makes sense for you and your team. We place a lot of value in spending time together in person, so while we won’t dictate how many hours or days you spend in the office per week we’re currently only hiring folks who can get themselves to our Melbourne office when needed (e.g. for our company-funded team lunches).

The Ferocia Governance, Risk and Operations (GRO) team helps, supports, enables and empowers Ferocia teams in building and sustaining positive momentum for delivering amazing customer outcomes.

The GRO team focuses on embedding risk management practices and required capabilities, with specific focuses on the experiences of Ferocia team members with risks, threats, security, compliance, governance and controls.

**Role purpose**:
We are seeking a Governance and Compliance Manager to join our Governance, Risk and Operations team. In this pivotal role, you will manage governance, risk, and compliance assessments for project delivery, ensure ongoing controls compliance, and provide transparent reporting. Your work will be critical in aligning our digital projects with bank policies and ensuring audit readiness.

**Key Responsibilities**:

- **Governance, Risk, and Compliance Assessments**: Oversee and manage governance, risk and compliance assessments for project delivery, ensuring all digital initiatives meet regulatory and policy standards.
- **Controls Compliance and Validation**: Lead efforts to ensure controls compliance and validation, including conducting independent assessments, audits, and providing oversight.
- **Management**: Manage GRO team governance and compliance activities, defining, prioritising and tracking initiatives to ensure successful delivery. Monitoring team capacity and prioritises, identifying trends, themes, and key decisions required.
- **Stakeholder Engagement**: Engage with security, data governance, risk, policy and audit teams. Participate in committee and reporting processes, and ensure risk systems are up to date.
- **Risk Event Reviews**: Review and management risk events, facilitating comprehensive risk reviews and coordinating controls review activities to mitigate risks effectively.
- **DevSecOps and Specialised Assessments**: Support and conduct DevSecOps triage assessments, risk and controls self-assessments, threat assessments, privacy impact assessments, and other specialised evaluations.
- **Team Collaboration**: Foster positive engagements, both within the team and with central teams in the bank, to ensure successful reviews and audits, contributing to the overall success and wellbeing of the team.

**Key Outcomes**:

- Ensure successful governance, risk, and compliance assessments for all digital project deliveries.
- Achieve controls compliance and validation, supported appropriately by independent assessments and audits.
- Establish and maintain successful relationships with key stakeholders.
- Contribute positively to the overall success and wellbeing of the team.

**Qualification**:

- Extensive experience in governance, risk management, and compliance, particularly within a digital or FinTech environment.
- Proven track record of managing compliance assessments, audits, and reporting processes.
- Strong leadership skills with the ability to prioritise multiple initiatives within a high-paced environment.
- Exceptional communication and collaboration skills, with experience engaging with cross-functional teams.
- Deep understanding of regulatory requirements and policy alignment within the financial sector.

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