Commercial Account Manager
7 months ago
Company Description
TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.
Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.
Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.
**Job Description**:
In this position you will be Identifying business opportunities with customers and key partners and assist with long-term strategies for achieving their business goals. Providing additional values to existing customers to improve their journey with TeamViewer.
- More than one position available to cover all markets in ANZ, Japan, China and ASEAN.
- Demonstrate a strong understanding of economic exposure, particularly within the tech industry, to tailor solutions to customers’ financial and business objectives. Stay informed about industry trends, including internal products and external products to provide customers with valuable insights.
- Cultivate strong, lasting relationships with existing customers by understanding their needs, challenges, and aspirations. Utilize customer support inquiries to identify revenue-generating opportunities and turn inquiries into sales.
- Identify and engage with potential key partners, working closely with end users and provide comprehensive solutions by conducting in-depth needs assessments to tailor solutions that align with the customer's business objectives and industry trends.
- Develop strategies to identify upsell opportunities and create needs for additional products or services within the existing customer base with higher deal size.
- Manage the sales forecast, drive pipeline, and registration/ escalation processes for your region.
**Qualifications**:
- Business level English proficiency, both verbal and written. Also, Chinese, Japanese, and or any other languages that covers ASEAN is required according to the market.
- 3+ years in an account management / sales role with proven experience building and nurturing relationships with key stakeholders.
- Thorough understanding of various sales approaches and strategies.
- Understanding channel partners for a SaaS vendor.
- Work autonomously and be accountable for company growth.
- Customer-focused individual, able to manage multiple tasks between clients.
- Good at communication and solving complex problems either independently or collaboratively for the customers.
- Passion for technology and sales-driven, dedicated with a positive attitude.
Additional Information
- Contract location is Adelaide (Hybrid work arrangement)
- Some interstate and international travel is required
- Competitive compensation package including company bonus, stock-based options, and regular salary reviews
- Opportunity to attend events including the F1 and Manchester United games
- Enjoy flexible working arrangements with our optional hybrid work from home program Help us celebrate diversity; our APAC team come from 22 different nationalities
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
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