Learning Commercial Services Manager
2 months ago
**How will I help?**
Working within our HR Services team, reporting to the Group Head of Learning Services, this role will assist to manage the relationships and agreements for all external suppliers of the Learning Services function. The role requires solid project management expertise and the ability to form strong working relationships with Procurement and External Suppliers.
The role will also co-ordinate Learning Services finance activities including invoice management for Learning Services cost centres.
Some of your key responsibilities will include:
- Supporting the implementation of the Learning Services supplier performance framework and partnering closely with the business division engagement leads to ensure its success
- Supporting the Senior Manager Enterprise Delivery and Service Excellence with appropriate vendor research, analysis and recommendations
- Managing contract execution process for all SOWs with Learning Service preferred suppliers
- Building strong working relationships with key vendors, business stakeholders, to support the supplier engagement process
- Working with Group Procurement to achieve sustainable commercial outcomes for the business and Learning Services
- Gathering feedback and reviewing performance of existing vendors against agreed performance indicators and service level agreements
- Developing and maintaining a 12-month calendar/plan to ensure timely vendor management, reviews and project execution
- Providing coordination, management and influencing of processes and projects across Learning Services
- Acting as the internal and external central point of contact for vendor management
- Ownership and maintenance of Learning Services OBi page
**What’s in it for me?**
You will play an important and significant part in the future of a business that has been around for 200 years. Our vision is creating better futures together. So, we will back you in the development of your career, with internal career prospects and flexible working. You will also be backed by a fantastic team of people in a can-do, supportive structure.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
**What do I need?**
- Excellent stakeholder management with the ability to work with a diversity of stakeholders at various levels, acting as a trusted advisor.
- Ability to work independently with a high level of self direction, problem solving ability, intiative and motivation.
- Outstanding business acumen and the capacity to articulate strategy in clear straightforward terms to define process and supporting actions
- Demonstrable skills in translating data into business analytics
- Strong communication skills both written and verbal
**What is it like to work there?**
As well as a great culture, joining the Westpac family means you’ll get some of the best banking, wealth, and insurance benefits in the market. We back our employees by coaching and facilitating training and providing career planning tools for you to grow with us. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
**How do I Apply?**
Do you need reasonable adjustments during the recruitment process?
At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.
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