Learning Program Manager, Delivery Services ACES Learning and Talent Development
4 weeks ago
Through the learning team and other resources, this position will design and facilitate training initiatives and communicate policies to new and existing leaders to ensure AU Delivery Services performance goals are met and/or exceeded.
At Amazon, we're working to be the most customer-centric company on earth. As a Learning Program Manager, you will be responsible for the development and management of innovative and scalable learning & development programs for the Australia Delivery Services Network, with the role reporting into the AU Delivery Services Learning Manager.
In this role you will drive and support network performance and have a strong ability to influence without authority. You continually dive deep to understand the learning needs, using data and insights into the business to build or adapt learning methods, materials or technology that will support our associates.
To be successful in this role, you will have a customer centric mindset coupled with strong problem-solving skills and the ability to work in a fast-paced, dynamic environment. You will be able to use transferable skills picked up from previous operational execution, knowledge of warehousing/manufacturing and training to execute using a strong hands-on approach
Key job responsibilities
•Analyse and solve business problems with focus on understanding root causes and driving forward-looking opportunities
•Contribute to reporting on training activities and analyse data to drive results and learning effectiveness.
•Work strategically with L&D leaders to identify innovative learning solutions to localise training programs and work toward reducing / eliminating the need for training.
•Drive adherence to standard learning solutions as well as getting feedback from the operational teams on areas of opportunity for improvement
•Create and manage the communication strategy for promoting and highlighting key training processes and activities across the network focusing on change management
•Develop our training strategy for leader facing training programs with a high focus on technical skills and development
•The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves" including jumping into some of our warehouse roles on a regular basis
We are open to hiring candidates to work out of one of the following locations:
Melbourne, VIC, AUS | Sydney, NSW, AUS
BASIC QUALIFICATIONS
• A completed Bachelor’s degree from an accredited university or 2+ years Amazon experience• Ample experience and expertise in program and project management in a matrix organisation
• Experience in instructional design, including needs analysis and multi-media instruction
• Experience formulating and implementing training strategies, policies, and procedures for standardisation and delivery of training methodology throughout an organisation
• Experience with standard work sequencing, 5S, takt times, value streams, and other Lean Manufacturing concepts.
• Experience in managing remote teams through online support.
• Proficient experience and expertise in data analysis and visualisation
PREFERRED QUALIFICATIONS
• Experience with adult learning theory, course facilitation, human performance improvement, and knowledge management• Unix, SQL, and Database Administration Skills
• Proven ability to develop and build effective teams
• Ability to deal with ambiguity and competing priorities
• Ability to actively use training data to track, trend, and manage training efforts
• Strong organisational, interpersonal and communication skills
• A strong focus on internal customers’ needs and satisfaction, with an emphasis on demonstrating return on investment in training.
• A qualified candidate will be focused on how training contributes to the company’s bottom line and will have the analytical skills to justify programmatic decisions with data.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
-
North Sydney, Australia Amazon Commercial Services Pty Ltd Full timeThe Regional Learning Manager, will be responsible for executing the strategy for learning and development initiatives that support the business objectives of Delivery Services Australia to include all Operations teams. They will play a critical role in the ACES Learning team, supporting change & development within the organisation and ensuring all training...
-
Sydney, Australia Amazon Full timeDESCRIPTIONThe Regional Learning Manager, will be responsible for executing the strategy for learning and development initiatives that support the business objectives of Delivery Services Australia to include all Operations teams. They will play a critical role in the ACES Learning team, supporting change & development within the organisation and ensuring...
-
Sydney, Australia Amazon Full timeDESCRIPTIONThe Delivery Services Learning Program Manager will be responsible for executing the strategy for learning and development initiatives that support the business objectives of the Delivery Services Operations team. The Learning Program Manager will lead the development of training best practices and standards, enable implementation across the...
-
Sydney, Australia Amazon Full timeDESCRIPTIONThe Delivery Services Learning Program Manager will be responsible for executing the strategy for learning and development initiatives that support the business objectives of the Delivery Services Operations team. The Learning Program Manager will lead the development of training best practices and standards, enable implementation across the...
-
Sydney, Australia Amazon Commercial Services Pty Ltd Full timeA completed Bachelor’s degree from an accredited university or 2+ years Amazon experience - Ample experience and expertise in program and project management in a matrix organisation - Experience in instructional design, including needs analysis and multi-media instruction - Experience formulating and implementing training strategies, policies, and...
-
On The Road Learning Manager, Delivery Services
2 months ago
Sydney, Australia Amazon Commercial Services Pty Ltd Full timeA completed Bachelor’s degree from an accredited university or 2+ years Amazon experience - Ample experience and expertise in program and project management - Travel Requirements 25-50% - Expert in the suite of Microsoft Office products including Outlook, Word, and Excel - Proficient use / understanding of SQL - Knowledge of Lean, Six Sigma and Kaizen...
-
Learning Program Manager, Delivery Services Aces
24 hours ago
Sydney, Australia Amazon Commercial Services Pty Ltd Full timeA completed Bachelor’s degree from an accredited university or 2+ years Amazon experience - Ample experience and expertise in program and project management in a matrix organisation - Experience in instructional design, including needs analysis and multi-media instruction - Experience formulating and implementing training strategies, policies, and...
-
Learning & Development Manager
2 weeks ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 23080702 **Job Category** Human Resources **Location** W Sydney, 31 Wheat Road, Sydney, NEW SOUTH WALES, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Natural Talent** Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work...
-
Learning & Development Manager
2 weeks ago
Sydney, Australia Link Group Full time**Overview** The Learning & Development (L&D) Manager is responsible for the execution of the L&D Strategy for Corporate Markets and will partner with HR Managers and Senior Leaders to identify learning needs, build capability plans and scope, design and deliver learning initiatives that build the capabilities required now, and for the future. In the short...
-
Manager - Learning and Development (Sydney)
7 days ago
Sydney, Australia DFP Recruitment Services Full time**Job description**: - **12 Month Contract with possibility of extension**: - ** North Sydney Office Location with flexible working arrangements**: - **$620 - 720 per day + super (depending on experience)** Our Client has commenced a customer-led strategy to transition from an organisation focused to a commercial entity in the future digital landscape,...
-
Learning & Development Manager
2 days ago
Sydney, Australia Alinta Energy Full time**Based in either our Sydney or Melbourne office**: - **Suits an experienced Learning & Development professional**: - **Flexible Hybrid Working|Energy Discounts|Career Growth Opportunities** **Want a **_better_** job?** You’ll find it at Alinta Energy. Australia’s energy system is undergoing the biggest transformation in its history and we’re...
-
Sydney, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeLEARNING & DEVELOPMENT DELIVERY MANAGER - TRANSFORMATION DIVISION | HUMAN RESOURCES FLEXIBLE LOCATIONS (MANAGEMENT) At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to...
-
Talent and Learning Manager
2 weeks ago
Sydney, Australia Danone Full timeAbout the job Danone is seeking a Talent and Learning Manager to join our team. In this role you will be driven to attract the best talent into Danone Oceania through leveraging our Employee Value Proposition and pro actively sourcing the talent into Danone. Secondly, this role will be identifying the strategic learning priorities for Danone culture,...
-
Learning & Development Manager
1 month ago
Sydney, Australia Hub Australia Full timeOpportunity to work in a dynamic and growing business. - Work for a certified Great Place to Work listed company. - Employee development & wellness prioritised. **Learning & Development Manager | Hub Australia** **Reports to**: National People & Culture Manager | Hub Australia **Start date**: February / March 2023 **Location**: Sydney **Employment...
-
Learning & Development Manager
7 days ago
North Sydney, Australia Gallagher Full timeAbout Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...
-
Learning and Development Manager
1 month ago
Sydney, Australia people2people Full time3 Months and may extend Redfern located working with tight great of L&D specialist Influence key stakeholders Immediately available senior L&D Advisor required to support busy project. Based in Redfern office, with 3 direct reports, your leadership and guidance is required to ensure best practice in their L&D programmes for this busy...
-
Learning and Development Manager
2 months ago
Sydney, Australia people2people Full time3 Months and may extend - Redfern located working with tight great of L&D specialist - Influence key stakeholders Immediately available senior L&D Advisor required to support busy project. Based in Redfern office, with 3 direct reports, your leadership and guidance is required to ensure best practice in their L&D programmes for this busy...
-
Learning and Development Manager
6 days ago
Sydney, Australia people2people Full time3 Months and may extend - Redfern located working with tight great of L&D specialist - Influence key stakeholders Immediately available senior L&D Advisor required to support busy project. Based in Redfern office, with 3 direct reports, your leadership and guidance is required to ensure best practice in their L&D programmes for this busy...
-
Talent and Learning Advisor
1 month ago
Sydney, Australia Lotus People Full timeJoin this people centric & down to earth law firm in driving talent development - Beautiful offices located in the heart of Barangaroo in the CBD - WFH options - $100,000 package - 12 month FTC - **Join this people centric and down to earth law firm in driving talent development as a Talent and Learning Advisor**: - **Beautiful offices located in the heart...
-
Head of Organisational Learning, Talent
2 weeks ago
North Sydney, Australia Coca-Cola Europacific Partners Full time**ABOUT COCA-COLA EUROPACIFIC PARTNERS** Coca-Cola Europacific Partners is one of the leading consumer goods companies in the world. We make, move, and sell some the world’s most loved brands - serving 600 million consumers and helping 1.75 million customers across 29 countries grow. We combine the strength and scale of a large, multi-national business...
