Customer Service Officer Project Homes

3 weeks ago


Norwest Business Park, Australia Design & Build Recruitment Full time

Norwest Sydney location, onsite parking, accessible
- $65-75k+super, experience dependent
- One of Australia's largest builders

**About the Role**
Customer Service & Construction / Real Estate lovers unite This large-scale, national builder with over 2500+ homes built annually needs YOU to join their vibrant team in the Norwest.

Trusted for building quality project homes with a great industry reputation, this role will play an integral part in the business, providing impeccable customer service to all new and existing clients.

You will act as first point of contact for potential clients, and provide advice across their building queries, directing them through to the relevant sales people - essentially playing a huge part in influencing them to build their dream home

You will also manage your own portfolio of clients to hold their hand through the building process of their new dream home, seeing you working across;
- Managing customer relations and communications in relation to progress and delivery of the home building agreement
- Managing both internal and external stakeholder inquiries
- Completion of pre-planning inspection forms
- Completing building permits and submission
- Communication with developers and local councils

**About You**
- 2+ years MINIMUM experience within the residential construction sector in a similar role is preferred
- **Onsite Companion OR ClickHomes** experience is highly regarded
- The ability to multi-task and prioritise a changing workload
- Strong IT skills including MS Office suite and the ability to grasp new systems with ease
- Strong English skills both written & verbal

**Remuneration & Benefits**

Onsite parking is available.

**Please note that this is a full time, Monday to Friday office-based role.


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