Client Service Representative

7 months ago

Notting Hill, Australia SGS Full time

**Company Description**
We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world.

As a member of the Environmental team, you will maintain excellence in client services and support SGS’s soil, water and air sample receipt and dispatch operations and sample registration. This is a full time permanent position based in Notting Hill, Melbourne.

Your key responsibilities in this role will include but are not limited to:

- Provide high quality support and assistance to clients and receive and dispatch samples and deliveries to and from clients and couriers.
- Subject to availability and as directed, establish communication, meet and build and maintain professional relationships with both existing and potential clients.
- Scope and prepare or organise quotations as required.
- Proactively communicate directly with clients regarding any sample, result status, records, turnaround, or laboratory issue that is likely to impact on service delivery, and act as the client’s representative within SGS.
- Facilitate prompt and professional communication between clients and relevant SGS personnel, as appropriate, on service delivery, logístical, technical and client project issues.
- Assist the safe, efficient and harmonious operation of the Sample Receipt facility.
- Complete pre-registration and/or full registration of samples as required, cross-check records with sample labels and containers, digitalise and promptly convey sample receipt information to required locations.
- Liaise and work closely with Client Service Managers, Business Development Managers, Sales Teams and other stakeholders to optimise service needs and be versatile with distinct customer focus.
- Agile coordination of high-quality service to meet deadlines ensuring integrity of service and ongoing relationship growth.

**Qualifications**
- Relevant Technical School qualifications or tertiary studies.
- Demonstrated experience in handling Petrochemical, Gas or Chemical Products.
- Proficient computer software literacy.
- Knowledge in Quality Systems.

**Additional Information**

**WHY WORK FOR SGS?**

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS.
- As a company, we have embraced the shift to flexible work
- Sustainability is embedded in our culture and the way we do business
- Paid parental leave
- Paid time for volunteering day and blood donations
- Corporate health & wellbeing offers
- Ongoing learning & development
- Career development opportunities (Nationally and Globally)
- SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

**COME TO WORK AND BE 100% YOU**

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.

  • Customer Service Representative

    7 months ago

    Notting Hill, Australia Mouser Electronics Full time

    Customer Service Representative Location: Notting Hill, Melbourne VIC Mouser Electronics, part of the Berkshire Hathaway family of companies, is a Top 10 Global Distributor of semiconductors and electronic components. Join our growing global team of 3,800+ employees and be part of the success story! An exciting opportunity exists within our Victorian...

  • Customer Service Representative

    7 months ago

    Notting Hill, Australia Carrier Full time

    **Country**: Australia **Location**: LOC7040 : Ground Floor, 10 Ferntree Place, Notting Hill VIC 3168, Australia **Role**: Customer Service Representative **Location**: Notting Hill, VIC **Full/ Part-time**: Full time **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to...

  • Client Services Executive

    7 months ago

    Notting Hill, Australia SGS Full time

    **Company Description** We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world. An exciting opportunity for a highly motivated **Client Services Executive**...

  • Customer Service Representative

    6 months ago

    Notting Hill, Australia Multi-Color Corporation Full time

    **About the role** Working with our Customer Service team you will be responsible for withholding a depth of knowledge of our products and customer’s and will manage our customer’s journey from Sales Representative through to the shipment of goods here at MCC. This is a great opportunity for someone with a great customer centric background to progress...

  • Customer Service Representative

    7 months ago

    Notting Hill, Australia Multi-Color Corporation Full time

    **About the role** Working with our Customer Service team you will be responsible for withholding a depth of knowledge of our products and customer’s and will manage our customer’s journey from Sales Representative through to the shipment of goods here at MCC. This is a great opportunity for someone with a great customer centric background to progress...

  • Client Care Representative

    6 months ago

    Box Hill, Australia Sonova Full time

    Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...

  • Customer Solutions Representative

    7 months ago

    Notting Hill, Australia TEAM Executive Consultants Full time

    **Customer Solutions Representative** - **IMMEDIATE START!**: - **Multi-tasking**: - **variety in the role**: - **A great career and not just a job!**: - **Up to $70k plus super for the right person** **THE COMPANY**: - Has been establish a long time internationally and is seeking an experienced Customer Solutions Representative - to join them on a...

  • Customer Service Representative

    7 months ago

    Notting Hill, Australia JDA Print Recruitment Full time

    Customer Service Experience - South-Eastern Suburbs of Melbourne - Global Company An excellent opportunity for an experienced Customer Service professional with exceptional customer service skills, and experience in a B2B environment to join a global company in their South-Eastern Suburbs of Melbourne office. Reporting to the Services Manager and working...

  • Customer Service Ambassador

    4 weeks ago

    Notting Hill, Victoria, Australia Michael Page Full time

    About the RoleWe are seeking a dedicated Customer Service Representative to join our team in Notting Hill. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Handle inbound customer inquiries via phone, email, or in-person,...

  • Life Science Customer Service Professional

    3 weeks ago

    Notting Hill, Victoria, Australia Michael Page Full time

    About Our ClientMichael Page is proud to partner with a globally renowned company in the life science industry, boasting over 5000 employees worldwide.This esteemed organization specializes in providing cutting-edge solutions and services designed to improve the quality of life for their customers.Job DescriptionWe are seeking a highly skilled Customer...

  • Sales Representative

    7 months ago

    Notting Hill, Australia Big Post Pty Ltd Full time

    _**Are you looking to start your career in Sales?**_ We’ll teach you how to pick up the phone and sell with confidence, providing you with skills that will hold you in good stead for the rest of your career. - **Are you an experienced salesperson looking for a new challenge?**_ We’ll provide you with a positive, competitive, refreshing and supportive...

  • Outbound Sales Representative

    6 months ago

    Notting Hill, Australia Big Post Pty Ltd Full time

    _**Are you an experienced salesperson looking for a fresh start?**_ - **We’re currently looking for experienced outbound salespeople who enjoy the chase and the thrill of selling to join our fast-growing Sales Team.**_ We’ll provide you with a rewarding, positive, competitive, refreshing and supportive environment that allows you to showcase your...

  • Customer Service Supervisor

    6 months ago

    Notting Hill, Australia Mouser Electronics Full time

    Customer Service Supervisor Location: Notting Hill, Melbourne VIC Mouser Electronics, part of the Berkshire Hathaway family of companies, is a Top 10 Global Distributor of semiconductors and electronic components. Join our growing global team of 3,800+ employees and be part of the success story! An exciting opportunity exists within our Victorian Office...

  • Field Service Technician

    8 months ago

    Notting Hill, Australia ABB Full time

    **Field Service Technician**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Technical Service Specialist

    7 months ago

    Notting Hill, Australia ABB Full time

    **Technical Service Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Life Science Customer Service Expert

    3 weeks ago

    Notting Hill, Victoria, Australia Michael Page Full time

    Unlock a Fulfilling Career in Customer ServiceEarn an estimated $65,000-$72,000 per annum plus super.About the Role:This full-time permanent position offers a unique blend of customer service and industry expertise. As a Customer Service Representative, you will be responsible for handling inbound inquiries with accuracy and efficiency.Provide product...

  • Administration Officer

    7 months ago

    Notting Hill, Australia Labour Hire and Recruitment Full time

    Provide administration and clerical support in a timely, accurate manner - Respond to incoming calls and direct calls to the appropriate representative - Prioritise meetings and obligations as required **Administration Officer Required** **Dandenong. $27.21 p/h** Our client require a highly experienced administration officer to support business operations...

  • Life Science Industry Customer Support Specialist

    4 weeks ago

    Notting Hill, Victoria, Australia Michael Page Full time

    Company Overview:Our client is a globally renowned company in the life science industry with over 5000 employees worldwide. They specialise in providing cutting-edge solutions and services designed to improve the quality of life for their customers.About the Role:We are seeking an experienced Customer Service Representative to join our team in Notting Hill....

  • Service Manager

    7 months ago

    Notting Hill, Australia Reid and Co Consulting Full time

    **Job Title: HVAC Manager** **Location**: Victoria, Australia **About Us**: Our client is a leading HVAC (Heating, Ventilation, and Air Conditioning) service provider dedicated to delivering exceptional solutions to residential and commercial clients across Victoria, Australia. With a focus on quality, innovation, and customer satisfaction, we take pride...

  • Customer Service Representative

    4 weeks ago

    Swan Hill, Victoria, Australia Australia Post Full time

    About the RoleWe are seeking a friendly and enthusiastic Customer Service Representative to join our team. As a key member of our retail team, you will play an important part in helping Australians service their own businesses.The successful candidate will be responsible for providing exceptional customer service, handling sales and service transactions,...