Call Centre

3 weeks ago


Brisbane Central Business District, Australia HAYS Full time

Call Centre - Permanent Role - $55-57k plus super - Fully Remote - Experience in call centre needed

**_ Company Info_**
- Our client works with leading Banks and other Financial Service organisations, operating on a global scale, with existing operations in Australia._

**_
Role Duties_**
- This inbound role involves taking a range of phone calls from existing customers on their Banking products (Finance/Loans), as a first point of contact. You will be responsible for providing excellent customer service to the Banks customers who have enquiries related to their Banking products._
- _
Start date is estimated to be mid-end August, once background check is complete_
- _ Full time, permanent role_
- _ Hours are Monday - Friday, primarily 9am - 5pm (call centre is open from 8am - 6pm)_
- _ Fully Remote role or scope to work from a local office if preferred_
- _ Comprehensive 6-week training program_

**_
What you'll need to succeed_**
- _ Proven Contact Centre & Customer Service experience_
- _ Strong Communication & Interpersonal skills_

**_
What you'll get in return_**
- _ Work from home flexibility_
- _ Equipment Supplied_
- _ Comprehensive training & ongoing support_
- _ Salary of $55k-57k plus super + 5% Bonus_

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