Pharmacy Assistant

5 months ago


Brisbane, Australia JPS Medical Recruitment Full time

**The Role**:
We are currently seeking a motivated Pharmacy Assistant to contribute to a federal government health services team in Brisbane, QLD, in a call centre-based role. Join a dynamic and dedicated team as we work towards delivering high-quality healthcare to the community.

**Key Responsibilities**:

- Operate effectively in a call centre environment, addressing queries and providing relevant approvals received through the RPBS Authority Line.
- Offer high-quality and timely advice on pharmaceutical issues.
- Respond to enquiries from the veteran community, engaging with a variety of internal and external stakeholders on DVA's pharmaceutical program matters.
- Proactively seek solutions to issues as they arise, demonstrating problem-solving skills.
- Participate in relevant training sessions, including mandatory e-learning modules, team meetings, and ad-hoc workshops.
- Contribute to workplace innovation by actively participating in ongoing streamlining of existing processes to ensure the continuous delivery of high-quality client services.
- Collaborate with healthcare professionals and clients on unique matters, ensuring effective communication and problem resolution.
- Perform other duties as directed by the Senior Operations Manager.

**Qualifications and Skills**:

- Certificate II or III in Community Pharmacy or equivalent.
- Previous experience as a Pharmacy Assistant is highly desirable.
- Strong attention to detail and accuracy in dispensing medications.
- Excellent communication and interpersonal skills.
- Knowledge of relevant legislation and regulations pertaining to pharmacy practice.

**Benefits**:

- Competitive salary commensurate with experience.
- Professional development opportunities.
- Work in a collaborative and supportive call centre environment.

**Contract Details**:

- Initial 12-month fixed-term contract.
- Options for a further 12-month extension based on performance and organizational needs.

**How to Apply**:
**Job Type**: Contract
Contract length: 12 - 24 months

**Salary**: $39.00 - $45.00 per hour

Work Location: In person


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