Senior Call Centre Representative
6 days ago
We are seeking experienced call centre specialists to join our team in Brisbane. As a Senior Call Centre Representative, you will be responsible for handling a large volume of inbound queries through calling, emails and chats within various sectors.
About the Role- This is a full-time position working Monday to Friday 9am-5pm with consistent hours of 37.5 per week.
- You will be handling up to 50-60 calls per day, as well as responding to emails and chats.
- The ideal candidate will have a minimum of 6 months to 1 year's recent experience in a call centre or high volume phone based role, preferably in the Financial Services industry.
- Handling inbound queries through calling, emails and chats.
- Meeting key metrics such as average handling time, quality assurance, roster adherence and post-call customer surveys.
- Participating in detailed training programmes to ensure you are set up for success in your role.
- Full-time availability across Monday to Friday.
- A minimum of 6 months to 1 year's recent experience in a call centre or high volume phone based role.
- Confidence working with numbers and maths.
- A 'can do' attitude and resilience.
- Exceptional communication skills both verbally and written.
- Above award hourly rates of $34.48 + super.
- Asap starts for experienced call centre specialists.
- Progress with some of Australia's leading brands.
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Customer Service Representative
1 week ago
Brisbane, Queensland, Australia Hudson Australia Full timeWe are currently seeking a dynamic and motivated individual to join our team as a Customer Service Representative in our Brisbane call centre. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and is looking to advance their career in a fast-paced environment.As a Customer Service Representative, you...
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Customer Service Representative
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Call Centre Specialist
1 week ago
Brisbane, Queensland, Australia Weploy Full timeAt Weploy, we offer a range of exciting opportunities for call centre specialists in the Brisbane area. With above award hourly rates of $34.48 plus superannuation, you can enjoy a great work-life balance while pursuing your career goals.About the RoleThis is a full-time position that requires a minimum of 6 months to 1 year of recent experience in a call...
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Call Centre Specialist Opportunities in Brisbane
2 weeks ago
Brisbane, Queensland, Australia Weploy Full timeCompany OverviewWelcome to Weploy, a leading provider of call centre services. We offer exciting opportunities for experienced call centre specialists to join our team.
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Customer Service Representative
1 week ago
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Customer Service Specialist for Call Centre
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Customer Service Representative
1 week ago
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Senior Business Development Representative
2 days ago
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
2 weeks ago
Brisbane, Queensland, Australia Randstad Full timeRandstad is currently seeking a Customer Service Representative to join our team in South Brisbane. As a Customer Service Representative, you will be responsible for taking inbound calls and providing exceptional first point of contact for members and policy holders.This is an amazing opportunity for someone from a retail/hospitality/customer service...
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Customer Service Representative
4 weeks ago
Brisbane, Queensland, Australia Randstad Full timeAbout the Role:We are currently seeking a Customer Service Representative to join our team at Randstad.This is a full-time contract opportunity with a competitive hourly rate and employee benefits.As a Customer Service Representative, you will be responsible for taking inbound calls from members and policy holders, providing exceptional customer service, and...
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Customer Service Representative AO2
4 weeks ago
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Customer Service Representative
3 weeks ago
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Customer Service Representative
1 week ago
Brisbane, Queensland, Australia Randstad Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team during Queensland's storm season. In this role, you will be responsible for taking high-volume inbound calls from customers affected by disaster events.Key ResponsibilitiesProvide exceptional customer service through quality and timely decisionsDevelop specific knowledge...