Customer Service Consultant

6 months ago


Brisbane, Australia SMAART Recruitment Full time

Kick start your Call Centre career with the best
- Monday - Sunday rotating roster between 7AM-11PM I Fortitude Valley Office
- $51,732 + super | 30x customer service positions available starting 12 February

Advance your career in one of the largest, most well-known organisations in Australia.

You will be the first point of contact in their contact centre, where your days will be varied dealing with all kinds of questions about their products and services, general questions about the customer’s profile and making sure they are set up for success.

This position will come with an extensive 4 weeks of paid training which will get you up to speed with all of the company and their products, systems and the industry.

**Role Requirements**
- An interest and passion for great customer service
- Previous experience in call centre or customer service
- The ability to work well under pressure and problem-solve on the fly
- Excellent verbal and written communication skills
- Experience with computer systems or affinity with technology
- The ability to identify the customer’s needs and solve their problems in a quick and timely manner

**About the Role**
- Full-time role with a salary of $51,732 + super
- 12 February start date
- Rotating roster between 7AM - 11PM, Monday to Sunday
- During training hours rotate between 8AM - 7PM, Monday to Friday
- Shifts between 8AM - 7PM are office-based, shifts outside these hours are WFH
- Extensive 4 weeks of paid training
- A supportive environment, where they understand the challenges of working in a call centre
- Central location, easily accessible by public transport

This role is great for someone looking to advance their career in customer service and support within a well-known Australian organisation.

If you have any further questions feel free to contact Sonja or Will at SMAART recruitment on 03 8637 4411.



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