Call Centre Representative

1 day ago


Brisbane, Australia Flexhive Full time

This pay rate is inclusive of mandatory 25% casual loading

We are looking for dynamic, motivated team players looking for upcoming opportunities in a call centre environment? We're inviting enthusiastic individuals who are passionate about customer service to express their interest in future call centre roles in the Brisbane area

Expression of Interest - Call Centre Opportunities in Brisbane

Are you a dynamic, motivated team player looking to continue your career in a call centre environment? We're inviting enthusiastic individuals who are passionate about customer service to express their interest in future call centre roles in the Brisbane area

Location: Brisbane (North and South Brisbane)

About Potential Call Centre Opportunities:

As a Customer Service Representative, you would be a vital point of contact for customers, delivering exceptional service across multiple channels.

Typical Call Centre Responsibilities:

  • Providing a positive customer experience during both inbound and outbound interactions
  • Investigating and resolving customer concerns or escalating when necessary
  • Guiding customers through using self-service portals and troubleshooting as needed
  • Handling account updates and assisting with basic finance-related inquiries

What We Look For in Candidates:

We're seeking proactive, customer-focused individuals who thrive in fast-paced environments. Success in these roles often comes from being detail-oriented, able to multitask, and enjoying customer interactions over the phone.

General Requirements:

  • Experience in customer service or call centre environments
  • Strong communication skills (written and verbal)
  • Ability to meet and exceed customer-focused KPIs
  • A talent for building rapport and identifying upselling opportunities
  • Comfortable navigating different systems with strong data entry accuracy

Interested in Future Call Centre Roles?

If you have a passion for delivering excellent customer service and are interested in potential call centre opportunities in Brisbane, we'd love to hear from you

Reference number: BBBH241739
Profession:Administration & Office SupportCustomer Service

Company: Hudson Australia
Date posted: 14th Nov, 2024



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