Case Worker

3 months ago

Spring Hill, Australia The Salvation Army Full time

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

About the role

We are seeking a values-driven Case Worker to provide case management support, in either a community based and/or residential based setting, that assists people to achieve housing stability, experience improved social inclusion and achieve a level of self-mastery that will enable them to sustain tenancy and lead their best lives.

This support is achieved through person-centred case management incorporating person centred, recovery, trauma informed and strengths-based practices whilst working effectively with other members of the team to provide a comprehensive service that reflects the vision, mission and values of The Salvation Army.

You will successfully
- Establishing relationships with individuals that access the service that encourage self-determination and participation
- Providing case management support to individuals in accordance with TSA case management models and standards of practice
- Ability to complete thorough assessments, inclusive of needs, risks and vulnerabilities.
- Ongoing assessment of the individuals’ presenting issues, vulnerabilities and needs from initial intake to exit
- Individual case planning in collaboration with the individual including a range of interventions that address the needs or goals of the individual, as well as barriers to achieving those.
- Implementation of case plans with active individual participation
- Assisting individuals to access support services and establish community supports, and where needed provide advocacy for the person with service providers
- Regularly reviewing progress and outcomes with the person of individual case plans and where needed taking action to ensure the plan continues to meet the persons needs or goals
- Maintenance of accurate, up to date records and data in accordance with TSA standards and procedures using TSA information systems
- Identifying risks to individuals, staff and TSA and addressing where appropriate of bringing to the attention of the Team Leader as soon as possible
- Service gaps are identified and recommendations for service delivery improvements are made to the Team Leader
- Participates in local network meetings inclusive of Communities of Practice meetings
- Displays high levels of emotional intelligence, with an awareness of how personal values and beliefs can impact work
- Participates in regular supervision and case review meetings and team development activities
- Ability to work weekends and night shift as required

This is a full-time, max-term(6 month contract) position located in Spring Hill, QLD. Salary and conditions are in accordance with the SCHADS Crisis Level 2 award.

You will have
- Tertiary qualification in Community Services, Social Work or related field. A degree level qualification is preferred.
- Relevant experience in a social service environment including in client assessment and case management
- A national police record check is required
- QLD Working with Children Check (position is located at a site that provides overnight accommodation to young people and/or provides support to families in a home setting)
- Driver’s Licence
- First Aid Certificate

What we offer
- Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate,

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