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Client Outcome Facilitator
2 months ago
As a Client Outcome Facilitator, you will play a vital role in providing holistic support to clients engaged through our programs. Your primary responsibility will be to deliver case management, advocacy, and support services that foster client capacity towards independence and enable them to reconnect with their community.
Key Responsibilities- Provide case management services that focus on client needs and promote client capacity towards independence.
- Deliver advocacy services on behalf of clients, ensuring confidentiality and upholding their rights.
- Support clients in accessing information and referral services within the context of approved case management plans.
- Operate within the program Service Agreement, adhering to relevant legislation and guidelines.
- Perform shift work, including afternoon, night, and weekend work, as required by the program.
- Minimum Certificate III in Community Services or related field or Alcohol and Other Drug (AOD).
- Knowledge of and ability to work within relevant legislation and guidelines.
- Previous experience as a Support Worker or equivalent within the program area of operation.
- Personal aptitude for working within set guidelines and adhering to all relevant policies and procedures.
- Well-developed interpersonal, communication, and organisation skills.
- Ability to exercise judgement and contribute to a team environment.
- Understanding of and commitment to the philosophy of the St Vincent de Paul Society Queensland.
- Competitive hourly rate and excellent employment benefits.
- Salary packaging arrangements to help you save on tax.
- Access to our Employee Assistance Program.
- A welcoming and inclusive environment where you'll feel part of a team.
Submit your application via SEEK or directly on our careers page. We'll undertake pre-employment checks, including references, a police check, and proof of qualifications/licences. We're committed to meaningful equity and diversity in our workforce and encourage applications from Aboriginal and Torres Strait Islander peoples. To be eligible for this position, you must have an appropriate visa to work in Australia/New Zealand.
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