First Response Support Worker

5 days ago

Spring Hill, Australia The Salvation Army Full time

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters

The Salvation Army Australia’s Family Violence Stream provides a wide range of services around the country to support women and women with children impacted by family and domestic violence. We offer refuge, children’s and parenting services, counselling, support, men’s programs, accommodation and advice to women and children who are experiencing, or who have experienced, family violence.

About the role

We are seeking a values-driven Support Worker, who under direction, this role provides brief intervention support to participants, provides administrative support to the First Response Team and liaises with Stakeholders.

You will successfully
- People accessing the service are provided with a welcoming and responsive initial contact and urgent and immediate needs are addressed
- In consultation with more senior worker/s appropriate preventative action is taken in relation to potential high-risk situations
- Information is provided to assist in assessing and addressing client issues, needs and circumstances
- Effective relationships are established with people that encourage self-determination and participation and support them to improve their situation
- Collaboration and effective communication with case workers to ensure timely and person centred support to participants.

This is a full-time, permanent position located in Spring Hill, QLD. Salary and conditions are in accordance with the Social, Community, Home Care and Disability Services Award Crisis Level 1.

You will have
- Diploma qualification in Community Services or related field with relevant experience or demonstrated equivalent experience, knowledge and skills.
- A national police record check is required
- An international police record check is required, where applicable
- A Working with Children/Vulnerable people check is required

What we offer
- Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate, and professional team members
- Positively supporting and impacting the lives of others through your career contribution
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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