Client Outcome Facilitator

2 weeks ago


Spring Hill, Queensland, Australia St Vincent de Paul Full time
About the Role

We are seeking a skilled and compassionate Client Outcome Facilitator to join our team at St Vincent de Paul. As a key member of our crisis accommodation service, you will play a vital role in supporting adults who are homeless, providing case management, advocacy, and support to help them reconnect with their community.

Key Responsibilities
  • Provide holistic support to clients, focusing on their needs and capacity for independence
  • Develop and implement case management plans to address client needs and goals
  • Provide information and referral advice to clients, promoting community reconnection and social inclusion
  • Work collaboratively with clients, colleagues, and external agencies to achieve positive outcomes
  • Contribute to a team environment, sharing knowledge and expertise to enhance service delivery
Requirements
  • Minimum Certificate III in Community Services or related field
  • Knowledge of relevant legislation and guidelines, including case management and safety protocols
  • Previous experience as a Case Worker or equivalent in the housing and homelessness sector
  • Personal aptitude for working within set guidelines and adhering to policies and procedures
  • Well-developed interpersonal, communication, and organizational skills
  • Ability to deliver advocacy on behalf of clients and maintain confidentiality
  • Understanding of and commitment to the philosophy of St Vincent de Paul Society Queensland
What We Offer
  • Competitive hourly rate and excellent employment benefits
  • Salary packaging arrangements up to $15,900 plus meal entertainment package
  • Access to our Employee Assistance Program
  • A welcoming and inclusive work environment


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