Executive ServiceNow Platform Lead

4 weeks ago


Parramatta Park, Queensland, Australia AMP - General Full time
About AMP

AMP is a forward-thinking company in the financial services industry. Our mission is to help people create their tomorrow while creating our own.

Job Description:ServiceNow Platform Owner - Financial Services

We are seeking an experienced ServiceNow Platform Owner to join our team in this exciting time of transformation and innovation. As a key member of our platform leadership team, you will be responsible for overseeing the end-to-end service delivery of our ServiceNow platform, ensuring seamless integration with our business operations and regulatory compliance.

Key Responsibilities:
  • Develop and maintain a deep understanding of ServiceNow capabilities and identify areas for continuous improvement.
  • Work closely with stakeholders to ensure alignment between architecture, business requirements, and regulatory compliance.
  • Lead a high-performing team to deliver reliable and stable employee and client services through effective planning and management of outcomes and dependencies.
  • Maintain advanced governance foundations and guardrails to detect and resolve issues before they impact end-users.
Requirements:
  • 5+ years of experience in leading ServiceNow projects and support teams, with certifications in various ServiceNow modules and capabilities.
  • Prior experience as a Platform Owner or similar role is highly desirable.
  • Deep understanding of agile and ITIL practices and principles.
  • Budget management experience of $3-10 million.
What We Offer:
  • A competitive salary range of $120,000-$180,000 per year, based on experience.
  • Ongoing professional development opportunities to enhance your skills and career growth.
  • A dynamic and inclusive work environment that values diversity and promotes a healthy work-life balance.


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