Workplace Lead

2 weeks ago

Sydney, Australia JLL Full time

JLL supports the Whole You, personally and professionally.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
**About Us**:
Our Work Dynamics business line works with some of the world's leading organisations to provide onsite solutions.
JLL Experience Services team members are “experts who create value through lasting partnerships.” At JLL, it is our goal to provide workplace experiences that will be long remembered by our clients. We set the standard for superior experiences for our clients and our teams.
**The Role**:
The Workplace Lead is responsible for overseeing and delivering exceptional workplace experiences at our client’s Sydney head offices. This role manages a diverse team of concierges and coordinators to ensure seamless service delivery across all areas, including client suites, private wealth areas, executive floors, and general workplace spaces. The Workplace Lead acts as the primary liaison between JLL and our client’s Global Real Estate team, driving consistent implementation of workplace initiatives and maintaining high standards of service excellence.
**A snapshot of the role**:
Leadership and Team ManagementDevelop team members through regular performance assessments, training, and career progression opportunities
Client and Stakeholder Management Develop and maintain strong relationships with Westpac's Global Real Estate team and other key stakeholders
Operations ManagementOversee the delivery of all workplace experience requirements across your assigned workplace
Develop and implement operational procedures and performance measures to ensure consistency and excellence in service delivery
Reporting and Communication Generate reports and conduct presentations as per service delivery requirements and overall account management needs
What you will bring
You will have proven experience in hospitality or facility management, as well as experience managing teams delivering workplace experience.
A track record of delivering exceptional client experiences in a corporate environment with a strong understanding of workplace trends and best practices in creating engaging office environments is essential.
You’ll have excellent verbal and written communication skills, with the ability to present effectively to senior leadership coupled with strong analytical, organizational, and administrative skills.
A demonstrated ability to adapt in a fast-paced working environment and versatility in meeting changing client needs and requirements is desired.
You’ll be proficient in relevant software and technology platforms used in workplace management and have experience with budget management and financial reporting.
**What to expect from us**:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and wher

  • Workplace Lead

    7 months ago

    Sydney, Australia HAYS Full time

    Join a global company and create an exceptional work atmosphere! **Your new company** This is an amazing opportunity to join a progressive, global company based in Sydney. Our client is looking for an experienced Workplace Lead to join the Facilities and Property team, supporting the National Workplace and Facilities Manager. **Your new role** - Oversee...

  • Workplace Concierge Lead

    6 months ago

    Sydney, Australia Manhattan Group Full time

    Are you passionate about creating a positive and vibrant workplace culture? We have an exciting opportunity for a Workplace Concierge Lead to join a selected team at Sydney Circular Quay. **Position: Workplace Concierge Lead** **Location**: Sydney, Circular Quay **Schedule: Monday to Friday (No Weekends, Public Holidays, or Nights)** As a Workplace...

  • Workplace Transformation Lead

    4 weeks ago

    Sydney, New South Wales, Australia CBRE Full time

    About the RoleCBRE is seeking a Workplace Transformation Lead to join our team in Sydney. This is an exciting opportunity to lead business development and growth activities, manage analysts and consultants, and develop workplace strategy and change management strategies.ResponsibilitiesLead Business Development and growth activities such as pitching to...

  • Workplace Concierge Lead

    6 months ago

    Sydney, Australia FIRST CONTACT Full time

    Location: Sydney Salary: AUD Industry Standards Step into the world of First Contact, the unrivalled leader in Workplace Services across Australia! We take immense pride in being a service business that places people at the heart of everything we do. We cater to clients from various prestigious industries: banking, infrastructure, government, technology,...

  • Workplace Technology Lead

    6 months ago

    Sydney, Australia Australian Payments Plus Full time

    **The Game Changers**: At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First...

  • Workplace Operations Lead

    1 month ago

    Sydney, Australia Reserve Bank of Australia Full time

    Permanent role- Play an important part in managing the workplace experience of our iconic Australian institution- Work with a dynamic and future focused team The RBA is committed to creating a dynamic and efficient workplace environment that supports our employees’ engagement, productivity and wellbeing. We are seeking a dedicated and experienced...

  • Digital Workplace Lead

    7 months ago

    Sydney, Australia Allens Full time

    Job title Digital Workplace Lead Your role At Allens, our business teams are also specialists in their field, using their unique knowledge and expertise to solve critical client and business challenges. You'll be a part of our IT team based in Sydney, Melbourne or Brisbane. As a Digital Workplace Lead you will drive a digital workplace culture that is...

  • Anz Workplace Lead

    6 months ago

    North Sydney, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life...

  • Workplace Services Team Lead

    7 months ago

    Sydney, Australia Colliers Full time

    **Company Description** At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. With circa...

  • Technical Lead

    2 months ago

    Sydney, Australia Reserve Bank of Australia Full time

    2 Year Fixed Term Salaried Contract- Play an important part shaping the future of our iconic Australian institution.- Located at our Business Resumption Site located in Bella Vista, with occasional requirement for CBD- Hybrid Work Environment with ability to work in office and at home. Do work that makes a difference. Previous experience of working as a...

  • Modern Workplace Lead

    6 months ago

    Sydney, Australia Optiver Full time

    WHO WE ARE Optiver is a tech-driven trading firm and leading global market maker. For over 35 years, Optiver has been improving financial markets around the world, making them more transparent and efficient for all participants. With more than 1,600 employees in offices around the world, we’re united in our commitment to improve the market through...

  • Workplace Health

    8 months ago

    Sydney, Australia Safety People Full time

    Based in Sydney - Hybrid flexibility, fulltime - Lead and mentor a team of WHS consultants **About the company**: Join our client's dynamic consultancy providing Workplace Health & Safety (WHS) solutions and services for corporate clients. As the WHS Consultant Lead, you'll play a key role within the organisation, reporting directly to the Director of...

  • Senior Workplace Strategy and Change Management Lead

    4 weeks ago

    Sydney, New South Wales, Australia CBRE Full time

    Company Overview">At CBRE, our Workplace Consulting Team is dedicated to enabling people to do their best work. Our services address clients' needs across the workplace experience lifecycle, from strategy definition to implementation and change management support.About the Role">We are seeking a Senior Workplace Strategy and Change Management Lead to lead...

  • Chapter Lead

    2 months ago

    Sydney, Australia Commonwealth Bank Full time

    **Chapter Lead - Workplace and Workforce Networks** **See yourself in our team** You will be part of the Workplace and Workforce Network connectivity crew - a team of highly motivated Network Platforms leaders, designers and engineers. Alongside our business, within our team and with our industry partners we are building a world-leading Network Platform...

  • Lead Content Designer

    6 months ago

    Sydney, Australia Department of Employment and Workplace Relations Full time

    Executive Level 1 - Brisbane, QLD, Sydney, NSW, Canberra, ACT, Hobart, TAS, Melbourne, VIC, Adelaide, SA, Perth, WA, Darwin, NT, Bendigo, VIC, Newcastle, NSW, Townsville, QLD. - $120,636 - $133,328 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment services to support Australians find...

  • Workplace Ambassadors

    6 months ago

    Sydney, Australia FIRST CONTACT Full time

    Location: Sydney Salary: AUD Negotiable Salary We take immense pride in being a service business that places people at the heart of everything we do. Our vision is to “Operate great workplaces.” We are thrilled to announce full-time and casual opportunities available across a range of roles. **The Opportunities** We are currently recruiting for the...

  • Workplace Support

    7 months ago

    Sydney, Australia Colliers International Full time

    Full-time - Employment Category: Permanent Full Time **Company Description**: Colliers is a global real estate services firm operating in over 60 countries. We advise people on buying, selling, leasing, managing and valuing real estate all over the world. What sets Colliers apart is not what we do, but how we do it. We think differently and are...

  • Customer Experience Ambassador

    4 weeks ago

    Sydney, New South Wales, Australia International Workplace Group Full time

    Company OverviewThe International Workplace Group (IWG) is a leading provider of flexible workspaces, connecting professionals worldwide. Our mission is to deliver exceptional customer experiences in every centre.

  • Workplace Coordinator

    7 months ago

    Sydney, Australia REA Group Full time

    Workplace Coordinator- Meet plenty of people within our amazing REA community and learn a wide variety of skills!- Deliver great customer service and support to all REA employees- Permanent role based onsite in our Sydney office We're REA REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we...

  • Workplace Coordinator

    2 weeks ago

    Sydney, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. Workplace Coordinator At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we...