Customer Service Representative

2 days ago


Tweed Heads, New South Wales, Australia Telstra Full time

We are seeking a skilled Customer Service Representative to join our team at Telstra Retail. As a Retail Consultant, you will be responsible for delivering exceptional customer service and providing tailored solutions to meet the needs of our customers.

About the Role

This is an exciting opportunity to work in a fast-paced retail environment, where you will have the chance to develop your skills and knowledge in sales, customer service, and technology. You will be working closely with a diverse range of customers, identifying their needs and providing innovative solutions to meet their requirements.

Key Responsibilities:

  • Deliver outstanding customer service and ensure customer satisfaction
  • Provide expert advice on Telstra products and services to customers
  • Meet or exceed sales targets and KPIs
  • Develop strong relationships with customers and build trust through excellent communication and consultation skills

What We Offer

We offer a competitive salary package, including a base salary of $60,000 per annum, plus performance-related commission, benefits, and training opportunities. Our team members also enjoy exclusive discounts across hundreds of brands and partners, 30% off Telstra services, and a Telstra SIM card.

Benefits Include:

  • Competitive salary package
  • Performance-related commission
  • Benefits and training opportunities
  • Exclusive discounts across hundreds of brands and partners
  • 30% off Telstra services
  • Telstra SIM card

About Us

Telstra is an iconic Australian brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.



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