Advisor, Ministerial Support

5 months ago

Sydney, Australia NSW Government -Department of Customer Service Full time

The State Insurance Regulator (SIRA) within the Department of Customer Service, is looking for an Advisor, Ministerial Support to join our team

**Benefits**
- Fantastic temporary clerk grade 7/8 opportunity up to 6 months.
- Salary range: $101,947-$112,849 base + super, commensurate with experience.
- Genuinely flexible working arrangements.
- State of the art offices.
- Wellbeing programs and resources available.
- Excellent career development and learning development opportunities.

**About the team**
This is an exciting opportunity to work in our State Insurance Regulatory Authority (SIRA) who regulates three statutory insurance schemes in NSW.

The Public Accountability team sits within the new Strategy and Performance directorate in the Office of the Chief Executive, which supports the agency in providing a diverse range of critical enabling services such as audit, risk, compliance, ministerial and parliamentary, privacy, information access and management, workforce capability, strategy and corporate reporting services.

The successful applicant will have the opportunity to work dynamically across other streams within Public Accountability to support delivery of core business functions where needed, such as information access under the Government Information (Public Access) Act 2009 and compilation of the agency’s annual report.

Understand more about SIRA - here.

**Your responsibilities will include**:

- Playing a key role in the provision of expert parliamentary advice and support across a range of complex issues, ensuring timely and accurate information is provided to stakeholders including SIRA, the Department of Customer Service (DCS) and cluster Ministers.
- Coordination of house folder notes, responses to questions on notice, and preparation for appearances at parliamentary inquiry hearings, including Budget Estimates.
- Well-developed relationship management with the ability to develop and maintain positive relationships with customers and stakeholders through collaboration, communication, and teamwork.
- Ability to influence and negotiate for optimal outcomes in service delivery.
- Outstanding ability to prioritise routine, ad-hoc and urgent requests, successfully manage peak workloads?and exercise?sound judgement.
- Allocation, coordination, preparation, and review of a range of documents such as status updates, reports, briefings for witnesses appearing before parliamentary committees, ministerial requests, short notice requests and routine correspondence.
- Triage and coordinate requests from the Minister’s Office and DCS Office of the Secretary

**To be successful in this role you will demonstrate**:

- A can-do attitude with attention to detail and proven experience of getting things done
- Superior organisational skills and follow through on tasks
- Strong communication skills
- Confidentiality and discretion
- Responsiveness and resilience in a changing environment with competing demands
- A good understanding of government systems and processes and experience working across organisations

If you have experience in providing high-level ministerial and Senior Executive support, are organized, highly motivated and enjoy a challenge, and are passionate about providing exceptional customer service we want to learn more about you.

**What we need from you**:
Salary Grade 7/8, with the base salary for this role starting at $101947 base plus superannuation

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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