National Services Sales Manager
1 month ago
At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._
**Job Summary**:
This is a local position, based in Melbourne, Australia.
**What you will do**:
As the Services Sales Manager, you will:
- Manage customer relationship from a service perspective through a structured communication approach
- Understand customer needs through proactive continuous customer diagnosis
- Create, implement and follow up service account plans in alignment with customer and KA team
- Create, implement and follow up quality plans per account in line with customer and KA team
- Identify sales opportunities, create solution and fact based value proposal, negotiate and close deals and drive growth of profitable service contracts
- Manage internal interfaces and customer to assure efficient delivery of service and quality account plans
- Support resolution of technical issues by being responsible for communication with customer and issue driver
- Be an integrated member in the KA team, driving the service business as a part of a system supplier approach
- Deliver on Service net sales growth, Service sales margin, Customer satisfaction, Customer PTU
- Collaborate with Customers/Suppliers, local & cluster organization
**We believe you have**:
- Proven experience in engineering and technical sales, ideally over 5 years or more-
- Experience at dealing with a range of customer issues-
- People leader skills with experience managing a team for more than 3 years-
- Experience in driving quality and continuous improvement for a team**We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
This job posting expires on** Wednesday 21 February 2024**.
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