Communications Specialist

6 months ago

Bella Vista, Australia Woolworths 360 Full time

**About Woolworths Group**

Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.
- **Excellent flexible work options - an opportunity to grow within the group**:

- **Join a supportive and collaborative team - Sydney based**:

- **Full Time Opportunity
**The Purpose of the Role**:
Delivering best practice Internal Communications for the Woolworths 360 Facilities Management team.

**What you’ll be doing:
As an Internal Communications Specialist you’ll work alongside a talented team of Internal Communicators who partner across the Woolworths Group to create better experiences for our team - in store, on site or in our support office.

You’ll be the key contact and partner for our Woolworths 360 Facilities Management team and help deliver key change and strategic communications to our FM team including our newly created ‘Proactive Services’ team.

**You’ll be responsible for:
- Communicate key messages to enable the day to day function of our business
- Support leader messaging on key projects and updates
- Land key change programs that improve our customer and team experiences
- Understand our business strategy and how they play a part in delivering it
- Drive inclusion, wellbeing and safety programs in our stores Develop and maintain best practice communications supporting the FM team’s daily operations

You’ll also be dedicated to continuously improving our processes, documentation, tools and communications based on team feedback, and providing valued communications advice to our support teams.

**What else will the role involve?
- Executing the Woolworths 360 FM strategy and acting as a point of contact for our Operational and Support Leadership teams within Woolworths 360 and Woolworths Supermarkets
- Working closely with support teams on a daily basis to challenge and improve communications for our support and store teams
- Delivering clear, concise and purposeful communications through various mediums including online, print, video and internal social media
- Developing cohesive communications plans and working with the business teams for key events, change initiatives, product launches and other projects Helping our store teams understand business objectives and how they contribute to our overall results

Whilst our specialists work across the different areas of the Group, we’re all connected into the Internal Comms Chapter for support and development. The chapter will play a key role in keeping you informed and connected to the wider Woolworths Group, you’ll also contribute insights & expertise back to the chapter.

**About You:
- You need the drive and passion to grow and succeed
- You will be flexible with your approach to work to support our teams
- Flexibility - As we’re in retail, we work a rotating roster that includes mornings, nights, weekends and public holidays to support our teams who work across the week
- Thrive on tight deadlines and getting things done
- You will enjoy working in a fast-paced environment where change and transformation happen for the good
- Be known for having a strong, positive personal brand that is customer-centric
- Have the ability to articulate solutions and influence
- Be a team player who enjoys leveraging the skills and capabilities of others
- Take a creative and innovative approach to problem-solving Appreciate and shows empathy for our store team members

**What’s on offer:
In this role you will work in a team of truly dynamic and vibrant communication professionals who are passionate about creating better experiences for teams, customers and communities. You’ll get:

- A career with great growth opportunities for passionate people
- An attractive remuneration package that includes base salary, superannuation and annual bonus program
- Exposure to Senior Leaders across multiple large brands and sizeable projects
- An exciting Team Benefits program including Everyday Rewards
- Training and development to grow and excel in your career Exposure to exciting new projects as part of the Woolworths 360 platform

**What are the key qualifications for the role?
Qualifications in communications, marketing and events, public relations or similar are desired but not compulsory - we’re also open to people who have studied in different fields or have a background in stores

**What are our values?
Our Values:

- I care deeply - about my team, customers and community. I care about their well-being and the impact our business has on them.
- I listen and learn - when m

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