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Client Services Coordinator

5 months ago

Macquarie Park, Australia people2people Full time

Temp-perm opportunity
- Career development and training in exciting, specialised field
- Initial training requires 5 days in office then 2 days in office / 3 from home

Amazing opportunity for 5 x Supplier Coordinators / Account Managers to join this busy, established team as you use your exceptional organisational skills and attention to detail to manage suppliers accounts to ensure correct management of the end to end process. You will be well rewarded with training, career development, flexible work arrangements and could lead to opportunity of more permanent within the business.

Main responsibilities include:

- Project focus to review and resolve backlog of supplier orders
- Maintain regular contact with customers/suppliers to increase customer satisfaction and enhance the flow of product through the process
- Work closely key suppliers to understand potential delays and communicate and mitigate any issues
- Liaise cross functionally to action redistribution of stock, defer, redirect or cancel open orders
- Partner with Branch / Department Managers to review current delays and alternate options to ensure customer satisfaction

What you need to bring to the role:

- Solid experience in providing exceptional customer service skills in Account Management or Customer Service roles working with large data lists / large client accounts
- Excellent written and verbal communication skills
- Intermediate excel skills
- Exceptional attention to detail and interest in working with data focused results
- An analytical mind, business acumen & problem-solving aptitude
- Self-motivated, professional, enthusiastic, and can-do attitude