Client Services Representative

7 days ago


Werribee, Australia Greencross Veterinary Hospital Full time

**Company Description** Are you a people person, animal obsessed and thrive in a fast-paced environment?**

Our Customer Service team are the first point of contact for our multi-modality Veterinary hospital; your day will be varied from dealing with phone and web enquiries, greeting clients and admitting patients, managing administrative tasks, maintaining electronic patient records and financial client accounts.

**Combine your skills with your passion by joining the team at Greencross Vet Hospital Werribee**

**About You**:

- Industry experience, either in veterinary reception or vet nurse roles
- Ability to efficiently manage and prioritize multiple tasks while maintaining composure under pressure, such as high call volumes, a crowded reception waiting room, and Level 1 presenting patients
- Tech-savvy with a proficiency in Microsoft 360
- A meticulous attention to detail and a commitment to accurate data entry
- Ability to effectively communicate with people from diverse backgrounds in a compassionate and empathic way
- Ability to handle challenging and/or demanding clients with tact and professionalism
- Enjoy working and being a part of a close-knit team
- Experience with RxWorks is highly desirable but not essential

**About your Role**:

- Greet and assist clients in a professional, timely and warm manner
- Handling high volumes of inbound calls efficiently
- Correspond with clients, referring veterinarians, 3rd party suppliers and other team members, ensuring to provide appropriate and pertinent information
- Discuss difficult topics with clients, such as aftercare options, euthanasia consent forms, and financial matters, in a compassionate and empathetic manner
- Schedule and manage appointments for each department
- Managing invoicing, payments (EFTPOS/credit card, direct debit), and processing 3rd party financing (VetPay, ZipPay, etc.)
- Processing insurance claims
- Entering and maintaining accurate and complete records and data related to patients and clients
- Maintain a consistently high level of organisation and cleanliness in the reception area

We are driven to develop a strong culture team delivering excellent veterinary care and customer service to the Western Melbourne region, where your ideas, suggestions and participation will be valued.



  • Werribee, Victoria, Australia Greencross Veterinary Hospital Full time

    Company Description Are you a people person, animal obsessed and thrive in a fast-paced environment?**Our Customer Service team are the first point of contact for our multi-modality Veterinary hospital; your day will be varied from dealing with phone and web enquiries, greeting clients and admitting patients, managing administrative tasks, maintaining...


  • Werribee, Australia Hope Life Care Services Full time

    **About Hope Life Care Services** Hope Life Care Services is a leading NDIS provider across Victoria, dedicated to empowering individuals with disabilities to live fulfilling lives. We are seeking a highly motivated and compassionate Intake & Client Services Officer to join our team in Werribee. This pivotal role will be instrumental in ensuring our...

  • Sales Representative

    4 weeks ago


    Werribee, Australia Superior People Recruitment Full time

    Our client is a leading flooring solutions provider known for exceptional range of products and unrivaled customer service and are now seeking a tech-savvy Sales Representative with a strong sales background and excellent interpersonal skills. This role involves using your product knowledge and sales skills to create a unique and personalized experience for...

  • Sales Representative

    1 month ago


    Werribee, Australia Superior People Recruitment Full time

    Our client is a leading flooring solutions provider known for exceptional range of products and unrivaled customer service and are now seeking a tech-savvy Sales Representative with a strong sales background and excellent interpersonal skills. This role involves using your product knowledge and sales skills to create a unique and personalized experience for...

  • Sales Representative

    4 weeks ago


    Werribee, Australia Superior People Recruitment Full time

    Our client is a leading flooring solutions provider known for exceptional range of products and unrivaled customer service and are now seeking a tech-savvy Sales Representative with a strong sales background and excellent interpersonal skills. This role involves using your product knowledge and sales skills to create a unique and personalized experience for...


  • Werribee, Australia Demant Full time

    Who is Audika?- #LI-TF1#LI-ON#audika_Australia- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130...

  • Sales Representative

    2 weeks ago


    Werribee, Victoria, Australia Superior People Recruitment Full time

    Our client is a leading flooring solutions provider known for exceptional range of products and unrivaled customer service and are now seeking a tech-savvy Sales Representative with a strong sales background and excellent interpersonal skills. This role involves using your product knowledge and sales skills to create a unique and personalized experience for...

  • Sales Representative

    1 month ago


    Werribee, Australia Superior People Recruitment Full time

    Our client is a leading flooring solutions provider known for exceptional range of products and unrivaled customer service and are now seeking a tech-savvy Sales Representative with a strong sales background and excellent interpersonal skills. This role involves using your product knowledge and sales skills to create a unique and personalized experience for...

  • Sales Representative

    4 weeks ago


    Werribee, Australia Superior People Recruitment Full time

    Our client is a leading flooring solutions provider known for exceptional range of products and unrivaled customer service and are now seeking a tech-savvy Sales Representative with a strong sales background and excellent interpersonal skills. This role involves using your product knowledge and sales skills to create a unique and personalized experience for...


  • Werribee, Australia Manhattan Group Full time

    **We are offering an Exciting Career Opportunity in Conference Sales!** We are searching for a seasoned Conference Sales Representative with a passion for selling unforgettable events? Join a prestigious 150+ rooms hotel in the heart of Melbourne! As the Conference Sales Representative, you'll be at the forefront of offering multiple function rooms,...


  • Werribee, Australia HOBAN Recruitment Full time

    Join our team in Werribee and embark on a journey of growth and fulfillment! Are you a high-level Customer Service professional looking for an exciting opportunity close to home? We have the perfect role for you! What You'll Do: - Uphold our clients' policies, ensuring satisfaction both over the counter and on the road. - Test and assess learner drivers...


  • Werribee, Victoria, Australia HOBAN Recruitment Full time

    Join our team in Werribee and embark on a journey of growth and fulfillmentAre you a high-level Customer Service professional looking for an exciting opportunity close to home? We have the perfect role for youWhat You'll Do: Uphold our clients' policies, ensuring satisfaction both over the counter and on the road. Test and assess learner drivers on...

  • Client Service Officer

    2 months ago


    Werribee, Australia Demant Full time

    Who is Audika?- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika has...


  • Werribee, Australia Demant Full time

    Who is Audika?- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika has...


  • Werribee, Australia Amplifon Full time

    At Amplifon, we're not just about hearing aids; we're about rekindling the joy of sound. With a presence in 26 countries, we're on a mission to transform the way people experience hearing healthcare worldwide. Our team of professionals are dedicated to understanding each customer's unique needs and delivering exceptional solutions and experiences. **Our...


  • Werribee, Australia Assetlink Full time

    **Introduction**: About ASSETLINK Established in 1993, Assetlink is an Australian owned facilities services provider with over 3,000 people serving over 1,200 customers in Australia and New Zealand. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink support businesses to manage their...


  • Werribee, Australia Victorian Aboriginal Legal Service Full time

    _**This is an Aboriginal and/or Torres Strait Islander designated position, classified under Section 12 Special Measures of the Equal Opportunity Act 2010.**_ - **This employment opportunity is only available to Australian Aboriginal and Torres Strait Islander people.**_ - **Salary Offering: $75,566.40 - $81,317.60 (VALS CPB 1.1 - 1.4) depending on...


  • Werribee, Victoria, Australia Assetlink Full time

    Introduction:About ASSETLINKEstablished in 1993, Assetlink is an Australian owned facilities services provider with over 3,000 people serving over 1,200 customers in Australia and New Zealand. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink support businesses to manage their assets and...

  • Client Advisor

    3 weeks ago


    Werribee, Australia Amplifon Group Full time

    We are a global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With more than 17,500 people worldwide, we operate through a network of over 9,000 points of sale in 26 countries and 5 continents. Our mission is to transform the way hearing healthcare is perceived and experienced worldwide, changing the...

  • Client Advisor

    4 weeks ago


    Werribee, Australia Amplifon Group Full time

    We are a global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With more than 17,500 people worldwide, we operate through a network of over 9,000 points of sale in 26 countries and 5 continents. Our mission is to transform the way hearing healthcare is perceived and experienced worldwide, changing the...