Account Manager Japanese Speaking
2 weeks ago
**Must speak Japanese to apply**
Mars Recruitment is partnering with a successful fintech to find a dedicated individual to provide exceptional support to clients in Japan, ensuring professional account management.
Role Responsibilities:
- Providing sales support and facilitating seamless onboarding experiences for new clients.
- Maintaining regular communication and managing accounts for both new and existing clients.
- Cultivating and nurturing strong client relationships through timely and professional assistance.
- Maximizing client conversion rates for assigned leads in Japan and other regions.
- Guiding clients through the sales pipeline with personalized attention.
- Addressing client inquiries related to account management promptly and effectively.
- Contributing to the development and implementation of innovative procedures and processes.
- 2+ years experience in phone based sales or an account management position
- Fluent in Japanese language.
- Exceptional phone etiquette.
- Proficient in face-to-face and presentation skills.
- Strong written communication abilities in both English and Japanese.
- Demonstrated customer-centric approach.
- Analytical thinking and adept at troubleshooting day-to-day challenges.
- Comfortable with computer usage and possess above-average data entry skills.
- Demonstrated expertise in customer service, sales, and account management.
- Interest or knowledge in Financial Markets.
**Benefits**:
- Continuous investment in career development through technical and professional training.
- Perkbox Rewards & Recognition program.
- Parental leave support.
- Hybrid work arrangements.
- Employee referral bonus program.
- Study assistance.
- Complimentary fruit and snacks.
- Convenient CBD location with easy access to public transport.
- Multicultural work environment.
- Fostered collaborative team culture.
- Regular social activities to promote team bonding.
**How to apply**:
**SALARY**:
- AU$70000 - AU$80000 per annum + Super + Commission**LOCATION**:
- Melbourne CBD, Melbourne, Australia**JOB TYPE**:
- Full-Time**JOB REF**:
- BBBH28601_1713092491**DATE POSTED**:
- Sun, 14 April 2024
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