Project Administration Officer

2 weeks ago

Melbourne, Australia Alfred Health Full time

**Alfred Health**

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

**Fixed Term until 30 June 2024**

**Part-Time (3 days a week)**

**Managers and Administrative Worker Grade 2 Level 1 (HS2)**

**Alfred Hospital Location (Onsite)**

**The Department**

The Allied Health Program at Alfred Health comprises a number of Allied Health services (Interpreters, Disability Liaison, Nutrition, Occupational Therapy, Orthoptics, Pastoral Care, Patient & Family Services, Physiotherapy, Podiatry, Prosthetics & Orthotics, Psychology and Speech Pathology) who provide patient centred care across all clinical programs that operate at Alfred Health. Allied Health disciplines provide patient-centred care that will optimise physical, psychosocial, communication and cognitive functioning. To ensure that the allied health workforce is fit for purpose, a robust governance structure provides oversight of staff and student education, research, workforce innovation and quality and safety.

Alfred Health is committed to improving the way we provide health services to people with disabilities and their families, and to offer support when required to enable them to participate actively in decision-making about their healthcare. We are also striving to promote a healthy, respectful and safe workplace for our staff with disabilities. We have a team of project staff and clinicians who are dedicated to improving access and services for people with a range of disabilities.

**SPEAK Project**

The SPEAK (Specialist Education And Knowledge) Project was established following Alfred Health’s receipt of an Information, Linkages and Capacity (ILC) Building Program grant managed by the Department of Social Services. The project is funded until June 2024. The aim of this ILC grant opportunity is to fund projects that will produce improved practice approaches in health service systems that enable:
People with disability use and benefit from the same mainstream health services as everyone else. Improved access and use of mainstream health services by people with disability. The aim of the SPEAK Project is to build capability in the health workforce and improve processes to meet the healthcare needs of people with disability, particularly those with intellectual disability, communication disability and those who are autistic.

The project is:

- Testing a rapid-response secondary consultation model (focusing initially on the emergency department, acute hospital and acute mental health services).
- Provide evidence-based face-to-face and online staff training and an improved range of resources and communication processes between healthcare practitioners and people with disabilities
- Develop improved consumer feedback processes to amplify the voice of people with disabilities
- Improving the range of resources and strengthening processes to improve communication between healthcare practitioners and people with disabilities
- Develop data systems to proactively identify, plan and support people with disabilities to maximise outcomes and improve safety.

Alfred Health is partnering with South West Healthcare to support the implementation of the project in a regional setting.

**The Role**

The SPEAK Project Administration Officer will work as a member of the SPEAK Project Team and contribute to the overall effectiveness of the SPEAK Project. The role will provide administrative support to the project team including the SPEAK and Vulnerable Persons Project Manager (Alfred Health), South West Healthcare project staff and the project steering committee and working/advisory groups.

The position will play an important role in supporting all administrative aspects of the SPEAK Project and will be required to engage with health service staff, consumers with disability and their support people, and stakeholders from the wider community.

**Skills/Qualifications Required**
- Successful completion of Year 12 or equivalent with a minimum of 5 years experience in an administrative role
- Well-developed administrative skills including competence in diary management, scheduling, and document management with the ability to design and deliver effective processes and systems
- Excellent communication skills with the ability to deal appropriately with all levels of enquiries in both verbal and written forms
- Effective computer efficiency including Microsoft Teams, Outlook Word and Excel (intermediate).
- Sound organisation skills with the ability to determine work priorities and meet deadlines ensuring a substantial level of accountability

**Staff Benefits**
- Salary Packaging and Novated Leasing
- Discounted Health Insurance
- Onsite Gym (Alfred Hospital)
- Close to shops and public transport

**For further enquiries, please contact Janine Standen, SPEAK

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