Analyst, Product Delivery
3 weeks ago
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job Title
Analyst, Product Delivery
Overview
- Manage pilot projects, status reporting, schedules, RAID log and stability of project-oriented work efforts, ensuring that project goals and objectives are met within agreed upon time, scope and resource requirements
- Develop documentation such as project initiation document, project kick off presentation and project plan as required
- Responsible for determining and assessing market/product delivery readiness
- Acts as the knowledge expert on new and complex products and provide training as required
- Perform a variety of administrative tasks such as coordinating training events and providing support to managers and team members where appropriate
**Responsibilities**:
- May manage project/initiatives as required
- Ensures methodology compliance, resolving issues (escalating if necessary), communicating with project staff, and monitoring potential risks
- Regularly communicates to management regarding the status of project deliverables.
- Provides input into new products, processes, standards or plans in support of the business
- Supports the product delivery process by contributing to the development of delivery process maps and by completing assigned tasks for the delivery process
- Contributes to the delivery of integrated solutions that address customer needs
- Supports Customer Delivery teams, internal partners and key stakeholders to provide support in a market or region
- Researches problem requests and responds to inquiries on products and tools for internal and customers
- Analyzes data from product delivery projects and reports on performance relative to success metrics
- May produce presentation materials, analytics and reports for customer or internal communications
- Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete deliver and customer support tasks
Experiences
- Some professional experience in financial services, cards, payments or another related field
- Basic understanding of all of Mastercard's product delivery process
- Understanding of project management and status reporting
About Product Delivery
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
About Mastercard
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
COVID-19 Considerations
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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