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Trade Sales Representative
4 months ago
This is a great opportunity for a Retail Sales Consultant who is looking to gain experience in Account Management as well.
This hybrid role will involve trade sales on a daily basis (and all the things that go with running a flagship store) but also gives you the opportunity to go out on the road to visit large customers, take orders, provide new product demonstrations and build further rapport with them.
The more initiative you show in the Account Management side of things, the more responsibility you will get to manage the larger accounts.
With stores located in Thomastown and Richmond, you will gain variety in customer base and environment
**Client Details**
Adecco is proud to once again exclusively partner with a superior supplier to the Timber Floor Industry. They are a progressive and passionate company who continue to show exceptional growth year on year.
They are Melbourne's leading supplier of installation and finishing products to the timber flooring industry, with everything from tools, machinery, flooring, adhesives, primers, to stains and sandpaper. Having an extremely loyal customer base that spans back for years and their stores are a place that feel like 'home' to their customers, providing expertise, familiarity and comfort. They have worked hard to establish a vast following of customers and always go over and above to keep these relationships going, whilst always welcoming new ones.
With a tight team behind them, they create an environment where you enjoy where you work.
**Description**
Typically, your day will consist of serving customers 'face to face", processing orders, providing technical advice to customers, quotations and overall customer service. As time goes on, there will also be the opportunity to manage and service larger customers with site visits, order deliveries and new product demonstrations.
This role will be situated at their Thomastown store with easy access to public transport and parking. There may be the occasional requirement for work at their Richmond location too.
Responsibilies include:
- Service both retail & trade customers in a timely & friendly manner.
- Create opportuities to increase existing customers spend
- Participate actively in sales meetings with an aim to increase sales across two sites.
- Make outbound calls to new potential clients to increase store traffic as well as make appointments when you leave the office.
- Invoicing for goods purchased with small and large accounts
- Ensure that all data in MYOB is accurate. This includes all quotes, orders & invoices.
- Ensure that banking/invoicing procedures are strictly adhered to.
- Complete a cyclic stock take once a week.
- Maintain a high standard of general house-keeping on sight
**Profile**
Reporting to the GM and working as part of a tight, fun loving team, to be successful in this position, your profile would look like:
- You will have a proven and committed sales focus and be prepared to exceed customer expectations
- Outstanding customer service skills that come naturally and authentically
- Possess outstanding customer service skills
- Trade counter sales or time on a trade site will be highly beneficial
- Be well presented, have a good phone manner and possess good communication skills
- You must be able to work with mínimal supervision and have an eye for detail and the capacity to meet deadlines and follow tasks to completion
- You must perform at your peak under pressure and be able to make quick and correct decisions when needed
- Ability to confidentially engage with customers on their trade sites as you visit them with stock and provide stock demonstrations
- A roll up your sleeves mentality where everyone works as a team and contribute
- A great attitude with willingness to learn and work as part of a highly effective team
**Job Offer**
If you are seeking a varied role with a highly successful company and want ongoing opportunity, this is a fantastic business to join. They are an encouraging and supportive, who set their employees up for success
Hours of work are Monday to Friday (either 7am-4pm or 8am-5pm) and two Saturdays (9am-1pm) per month
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