Customer Service Officer

5 months ago


Elizabeth, Australia Workskil Australia LTD Full time

**About the Role**

This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues.

**This role is being offered on a full time, ongoing basis and will be located in Elizabeth.**

**About You**

To be successful in the role you will be able to:

- Demonstrate excellent administration skills, attention to detail and computer literacy; including competent with Microsoft Office Suite;
- Demonstrate strong verbal and written communication skills;
- Demonstrate experience in a busy reception or front of house role dealing with a wide range of members of the public;
- Prove your ability to maintain a calm and professional approach when dealing with difficult situations;
- Demonstrate your ability to work with culturally or linguistically diverse people, ex-offenders, youth and disadvantaged groups; and
- Awareness of the Employment Services industry and ability to prepare and edit resumes (desirable).

You will also be required to:

- Have intermediate to high level administrative skills including ability to type at a minimum of 30 wpm; and
- Have a minimum Certificate IV in Employment Services or Career Development (desirable).

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

**About your Application



  • Elizabeth, Australia Workskil Australia Ltd Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...


  • Elizabeth West, Australia Supagas Pty Ltd Full time

    Opportunity to be move to permanent for right person - Employee Rewards Program - An excellent opportunity to join a growing company in a fast paced industry. **About Supagas** Supagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth...


  • Elizabeth, Australia BankSA Full time

    **How will I help?** First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of their banking. Not just because it’s better for business - but so they make the most of their money too. Building rock-solid relationships, you’ll make it clear you understand what our customers need today - and what their plans...


  • Elizabeth, Australia BankSA Full time

    **Join a supportive team in our Bank SA Elizabeth branch**: - **Permanent part time role - 33.5 hours per week**: - **Customer service role working with the local community **How will I help? First up - you'll be one of the friendly faces of Bank SA. We want to help all of our customers with all of their banking. Not just because it’s better for business...


  • Elizabeth, Australia Action Smart Group Full time

    **What we are seeking** Our Adelaide branch is seeking a seasoned customer service professional to ensure the smooth running of our large, high volume repair facility. You will provide and promote a strong service culture, responding effectively to customers and supporting the service and repair team. **About the role** - Provide timely customer contact...


  • Elizabeth, Australia The Walter and Eliza Hall Institute of Medical Research Full time

    Job Title Philanthropy Services Officer Job Description An excellent opportunity is available for a Philanthropy Services Officer to join the Fundraising & Philanthropy Department at Australia’s pre-eminent biomedical research institute. About the Position The Philanthropy Services Officer plays an integral role in supporting key areas that are...


  • Elizabeth, Australia City of Playford Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Contact and Library Officer. This is an exciting opportunity to make a positive impact in our community and work in a fast-paced environment.Key Responsibilities:Provide exceptional customer service and support to our community, both in person and...


  • Elizabeth, Australia City of Playford Full time

    Join Our Team as a Customer Contact and Library Officer! Are you looking for a new opportunity to showcase your amazing customer service skills and contribute positively to our Customer Contact and Library teams? We would love to hear from you! As a Customer Contact and Library Officer with the City of Playford, you will be in the heart of our operations...


  • Elizabeth, Australia City of Playford Full time

    **Multiple Casual Positions Available** **Classification: GO2** **($34.51** per hour +** 25% Casual Loading + Superannuation, if applicable)** Are you passionate about community engagement and customer service? We have a great opportunity for you join our Family & Wellbeing team working at the John McVeity Centre (JMC), a vibrant hub for recreational and...


  • Elizabeth, Australia BankSA Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor at our Elizabeth branch. As a key member of our branch network, you will play a vital role in delivering exceptional customer service and support to our customers.Key ResponsibilitiesManage transactional and savings needs for...


  • Elizabeth, Australia BankSA Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor at our Elizabeth branch. As a key member of our branch network, you will play a vital role in delivering exceptional customer service and support to our customers.Key ResponsibilitiesManage transactional and savings needs for...


  • Elizabeth, Australia Cash Converters Full time

    Cash Converters is a leading second-hand retailer in Australia, offering affordable personal finance solutions to customers. We are a dynamic and customer-focused team, passionate about delivering exceptional service and creating a welcoming store environment.About the RoleWe are seeking an experienced Customer Service Representative to join our team at our...


  • Elizabeth, Australia BankSA Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at BankSA. As a key member of our branch network, you will be responsible for delivering exceptional customer service and support to our customers.Key ResponsibilitiesManage customer transactions and savings needsConnect customers with specialists when requiredProactively engage...


  • Elizabeth, Australia People's Choice Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Consultant. As a key member of our branch team, you will be responsible for delivering exceptional customer service and building strong relationships with our members.As a Member Service Consultant, you will be the face of our business for our...


  • Elizabeth, Australia People's Choice Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Consultant. As a key member of our branch team, you will be responsible for delivering exceptional customer service and building strong relationships with our members.As a Member Service Consultant, you will be the face of our business for our...


  • Elizabeth, Australia People's Choice Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Consultant. As a key member of our branch team, you will be responsible for delivering exceptional customer service and building strong relationships with our members.Key Responsibilities:Provide personalized service to our members, responding...


  • Elizabeth, Australia Dusk Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Dusk. As a Customer Assistant, you will play a pivotal role in delivering exceptional customer experiences and contributing to the success of our stores.Key Responsibilities:Customer Service: Provide outstanding customer service,...


  • Elizabeth, Australia BankSA Full time

    Join a supportive team in our Elizabeth, SA branch - Permanent Part-Time position (33.5 hours) - Customer service role working with the local community **How will I help?** You’ll be the face of BankSA - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances -...


  • Elizabeth, Australia Tutti Frutti Frozen Yoghurt Full time

    Looking for a cool job opportunity? Tutti Frutti Frozen Yogurt, Elizabeth is now hiring friendly and enthusiastic individuals to join our team at our frozen yogurt shop! Position: Casual Team Member Location: Elizabeth Availability: Weekends Required **Responsibilities**: - Provide exceptional customer service with a smile - Assist in food preparation and...


  • Elizabeth, Australia Dusk Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant in one of our 140+ stores across Australia and New Zealand.Key ResponsibilitiesDeliver exceptional customer experiences, ensuring every customer leaves our store feeling satisfied and valued.Contribute to achieving key performance...