Relationship Manager

4 weeks ago

Sydney, Australia TMGM Full time

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape.

About The Role：

We are seeking a proactive and detail-oriented Relationship Manager to manage and nurture external relationships with clients and partners. This role will involve organizing and streamlining client cases, ensuring effective communication with relevant teams, and maintaining detailed records of client interactions. The ideal candidate will play a vital role in supporting the procurement and marketing teams while collaborating with cross-functional teams to ensure seamless project coordination.

Key Responsibilities：

  • Manage and nurture external relationships with clients and partners. 
  • Organize and streamline client cases, ensuring clear communication with relevant teams. 
  • Compile and organize emails and correspondence for both internal and external parties. 
  • Keep detailed records of all client interactions and meetings, providing comprehensive meeting notes. 
  • Assist in the preparation of reports, presentations, and other external documents. 
  • Support the procurement or marketing team in handling tasks related to vendor relationships. 
  • Collaborate with cross-functional teams to ensure smooth coordination of projects. 
  • Ensure compliance with company policies and maintain confidentiality when handling sensitive information. 

Requirements

  • Bachelor’s degree or beyond in Business, Marketing, Procurement, or a related field. 
  • Previous experience in procurement, marketing, or relationship management is a plus. 
  • Strong organizational and multitasking skills with attention to detail. 
  • Excellent English communication skills (both written and verbal) Mandarin as well. 
  • Outgoing personality with the ability to maintain professional relationships. 
  • Ability to work independently and in a team environment. 
  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and other relevant software. 
  • Self-motivated, with a keen desire to learn and improve. 

Benefits

  • Celebrate your tenure with us Receive generous milestone anniversary gifts that grow with each year of service.
  • Join a vibrant workplace culture with fantastic team-building activities and WFH arrangement.
  • Prioritize your well-being Access our Flexible Spending Account (FSA) for various health and wellness needs.
  • Invest in your growth Access annual training opportunities tailored to your role.

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