Product Manage

5 months ago

Hawthorn East, Australia Liquorland Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Coles Liquor is a trusted retailer with three iconic trading banners, Liquorland, First Choice Liquor Market and Vintage Cellars. Our purpose is to help adult Australians lead happier and healthier lives by drinking in a responsible and sustainable way. As a drink’s specialist, Coles Liquor hosts an extensive range of wines, spirits and beers and we are passionate about providing customers with local and relevant products.

Our knowledgeable Team Members serve customers through our network of more than 930 stores and ultra-convenient online sites, delivering on our commitment to provide accessible drink solutions for every occasion.

**About the role**:
As part of our continued investment into optimising our Coles Liquor Group (CLG) online shopping experience and offering for our customers, we have an exciting new opportunity for a customer focused Digital Product Manager to join the team. You will work cross-functionally in creating and managing a roadmap of initiatives that delivers high quality customer experiences for Coles liquor.

You’ll also:

- Be responsible for the end-to-end execution of digital initiatives impacting customer experience online and in store, from discovery to delivery.
- Manage and prioritise a backlog of initiatives to deliver on quarterly objectives.
- Work across the broader business to prioritise new items for the backlog, working with the Head of Product Strategy to ensure initiatives align with the Customer experience framework and sales channel priorities.
- Work closely with the engineering, experience and marketing teams to ensure that business case and customer satisfaction goals are met.

**About you and your skills**:
We’re after a skilled Product Manager with proven success in delivering measurable results for both users and the business. You will have experience supporting digital channels in a large, complex organisation as well as having worked in a digital-first organisation with a strong customer-centric focus.

You’ll also have:

- Ability to run full product process from setting objectives to competitive research, writing requirements, launching, testing and monitoring.
- Experience leading a development and front end resources using Agile principles
- The ability to communicate and rationalise product design decisions to a wide audience, as well as being able to translate business process and customer insights into product concepts and solutions
- Ability to lead cross-functional initiatives. Fosters and maintains relationships stakeholders to ensure transparency and alignment around backlog and priorities
- An understanding of the broader digital ecosystem including software development lifecycle, development methodologies (including agile), user experience design, usability and accessibility, online content strategy etc

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

Job ID: 108177

Employment Type: Full time

LI-BU #CL

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