Product Manage

6 months ago

Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**

Want to discover opportunities that challenge you? Connect to a career that can take you places? Inspire millions of Australians to lead healthier, happier lives? Coles Digital is where you’ll find the freedom, support, and inspiration to do all that and more. We’re the team at the heart of our digital transformation - the ones creating the unified experiences and inclusive services our customers want and need. Open. Innovative. Accessibility-obsessed. It’s our Digital team that are redefining what we do, how we do it and why. So, we can build a digital offering fit for every Australian. So, we can shape the future of retail for better. So, we can find more ways to sustainably feed our nation - today and tomorrow.

As a Product Manager, you will work closely with key stakeholders to optimise our third-party marketplace offering (DoorDash & Uber), streamline processes and ways of working.

**You will**
- Work closely with the category team to align trade events and promotional activity.
- Act as the operational liaison between Digital Product team and key internal & external stakeholders.
- Responsible for creating a product strategy and roadmap that delivers high quality customer experiences and improves business metrics
- Utilises OKRs to define objectives and key success measures for their team
- Manages and prioritises backlog to deliver on their quarterly objectives and key commercial outcomes
- Accountable for the results (customer/business outcome) of their squads
- Familiarity with top level inputs & metrics in order accurately identify problems
- Responsible for managing one or more product managers and their respective squads.
- Mentors’ direct reports and relevant yearly review processes

**Your skills**
- Understanding of eCommerce technologies and tools such as Jira
- Previous experience managing multiple stakeholders to achieve an agreed outcome
- Experience in product life-cycle management including content management
- Degree in marketing/business/commerce or related field preferred but not essential
- Experience in eCommerce, online marketing, retail, or equivalent education
- Attention to detail, prioritisation, and negotiation
- Ability to problem solve quickly and in a structured way
- Ability to understand data, provide reporting and turn insights into action
- Very strong work ethic and time management skills
- Strong written and verbal communication skills
- A growth mindset with a desire to drive increased revenue opportunities
- Experience in product life cycle management including product listings, content, barcode maintenance, inventory, pricing, and promotions

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.

Job ID: 118224

Employment Type: Full time

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