Events & Experiences Partner (Premium Customers)

2 weeks ago

Melbourne, Australia Sportsbet Full time

If you are passionate about delivering world class events and experiences to our customers, then we have a role for you
- Be part of one of the most innovative companies in Australia
- A place to be yourself and thrive
- Recognised as a Top 10 place to work for women (by Work180) & Top 25 companies for career development (by LinkedIn)

**About Us**
Sportsbet is a leading Australian e-commerce business in the online wagering sector, bringing excitement to over 2 million Aussies. We do this by living our values to create an innovative entertainment brand, trailblazing products and best-in-class platforms that deliver great experiences to our customers.

We have over 1,300 team members at Sportsbet but as part of the Flutter Group, we’re a true global player.

**Committed To Responsible Gambling**

Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools.

We’re proud to be the leaders in responsible gambling in our industry, not just locally, but globally.

**About The Role**

Reporting into the Head of Partnerships & Experiences, this role will see you roll out world class events that focus on delivering our customers brilliant money can’t buy experiences by leveraging relationships with talent and key stakeholders. Working as a close team of 3, and alongside our agency, you will activate a detailed brief with clear roles and responsibilities to assist in key event delivery across our AFL, NRL and Racing partnerships.

**Responsibilities Include**:

- Develop a strategic approach to delivering events and experiences to our premium customers that is differentiated from our competitors and scalable for a large customer cohort
- Management and distribution of event ticketing and associated communication
- Set clear and measurable KPI’s for events and experiences
- Measure success of experiences through metric analysis and ensure measures are in place to gather customer preference feedback to further inform experiences
- Collaborate with relationship management team and other key teams within Sportsbet in a structured fashion to maximize internal and external engagement with experiences
- Ensure safety of Sportsbet guests and staff at events by creating a workplace safety program and audit framework
- Devise strategies to increase efficiency in delivery/execution of budget at a customer and cohort level
- Please note, this is a 6 month fixed term contract ideally commencing in April._

**The Perks**

We work hard and play hard, so along with a competitive salary and generous performance-based bonus, here’s some of our other perks:

- Weekly concierge services including free massages, manicure/nail appointments - all onsite
- Daily fresh fruit, free breakfast, sparkling water and Kombucha on tap in the office (did we mention we have a bar fridge for Thursday night drinks?)
- Tailored career development programs
- Access to end of trip facilities with an onsite table tennis and pool table

**Our Focus on Diversity, Equity & Inclusion**

If you think you’d be a great fit but don’t necessarily meet everything in the job description, please still get in touch.

Read more about our contribution to Flutter’s global Positive Impact Plan.

**Need To Work Flexibly?**

We know flex means different things to different people, let us know how we can support you to be your best.

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