Specialist, Ctp Claims

4 weeks ago

Sydney, Australia IAG New Zealand Full time

We’re ready for you Join the largest general insurance group in Australia and New Zealand as a CTP Claims Specialist.

**Your Role**

We have a great contract opportunity for a Compulsory Third Party Claims Specialist to join the CTP Claims Health and Recovery team.

You’ll manage a portfolio of complex compulsory third party claims with delivery timeframes to work towards. Your goal is to find ways to remove barriers and allow claimants access to things they need to resolve claims. You’ll manage a large caseload of claims with customers that are experiencing major life events. In return you’ll be part of a supportive and customer-centric team that make a difference.

This role offers hybrid working, with flexibility to work from home up to four days per week after training.

**On Offer**

Joining IAG_ _you’ll have access to:

- Boosted superannuation with 13% as standard
- Up to 50% off personal insurance, including home and motor insurance
- Work from home and many more flexibility options with myFlex
- Compassionate leave including Sorry Business, early pregnancy loss and extended family bereavement
- Inclusive leave such as public holiday swap and gender affirmation leave

**About You**
- Prior CTP Insurance experience
- Strong customer focus with a high level of communication skills
- Experience diffusing conflict situations
- High level of empathy and resilience
- Good attention to detail and ability to multitask effectively
- Outcome focused with a drive for results

**About Us**

IAG is part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Learn more about who IAG is here.

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