Ctp Claims Consultant

5 months ago


Sydney, Australia IAG Full time

Make a difference as a Claims Consultant

Join the largest insurance group in Australia and New Zealand.

**Your Role**

We’ve a great permanent opportunity for a CTP (Compulsory Third Party) claims consultant to join our team based in Sydney CBD. You’ll manage a portfolio of CTP Claims, supporting people who have sustained an injury in a motor vehicle accident.

You’ll work in a team focussed on the health and recovery of people injured in motor vehicle accidents. Your goal is to manage claims in accordance with the relevant legislation and find ways to facilitate recovery and return to work.

Please note: To work from home, you’ll need high speed internet connection and a private home office set up.

With full training provided, you’ll be required to work Monday to Friday 8:30am
- 5pm, with some flexibility.

**About You**
- Experience in dealing with customers, problem solve and diffusing conflict
- Strong customer focus including well developed customer service skills
- Good attention to detail and ability to analyse various sources of information
- Outcome focussed with a drive to achieve results
- Computer skills, including an ability to troubleshoot
- Excellent written and verbal communication skills

Managing a portfolio of claims for customers who have sustained a physical or psychological injury as a result of a motor accident, a high level of communication skills, empathy and resilience is an absolute must. In return you’ll be part of a tight knit, customer-centric team that makes a difference.

**ABOUT US**

IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.
We’re also guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees.  We do this because we’re ready for you.

**All this shows up in what we offer**:
1. Grow your financial future with 13% superannuation as standard
2. Access up to 50% off personal insurance, including home and motor insurance
3. Grow your career through dynamic secondments
4. Keep your skills current and accredited with the IAG Academy portal
5. Community volunteer days and team volunteer activities.

**What’s next?**

**Job Types**: Full-time, Permanent

Pay: $50,685.11 - $72,000.00 per year

**Benefits**:

- Maternity leave
- Parental leave
- Referral program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in SYDNEY CBD, NSW 2000



  • Sydney, New South Wales, Australia IAG Full time

    Make a meaningful impact as a CTP Claims Consultant at IAG.This role offers a unique opportunity to work with customers who have experienced major life events, requiring empathy, communication, and resilience. Your goal will be to find ways to remove barriers and allow injured persons to take the lead in their recovery process.Experience in effectively...


  • Sydney, Australia IAG Full time

    We’re ready for you! Join the largest general insurance group in Australia and New Zealand as a CTP Claims Specialist **Your Role** We’re looking for a CTP Claims Specialist to join the CTP Claims Liability and Disputes team. This role is responsible for the timely and high quality management of disputes, contributing to trends and insights, and...

  • Claims Consultant

    3 weeks ago


    Sydney, New South Wales, Australia Ensure Recruitment Full time

    Job Title: Claims Consultant - Workers Compensation/CTP Claims SpecialistJob Description:We are seeking a skilled Claims Consultant to join our team at Ensure Recruitment. As a Claims Consultant, you will be responsible for managing a portfolio of life insurance claims in Income Protection and/or TPD, determining eligibility and liability, and ongoing...

  • Claims Consultant

    3 weeks ago


    Sydney, New South Wales, Australia Ensure Recruitment Full time

    Unlock Your Career Potential in InsuranceAre you a seasoned claims professional looking to take your career to the next level? Do you have a passion for managing complex workers compensation and CTP claims? We have an exciting opportunity for a Claims Consultant to join our team at a market-leading insurance company.About the RoleAs a Claims Consultant, you...

  • Ctp Claims Consultant

    5 months ago


    Sydney, Australia IAG New Zealand Full time

    As a CTP claims consultant you can have meaningful impact for customers. Here’s how: - Restore faith - Help them recover after tragedy - Make their world safer place. Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready? **YOUR ROLE** We’ve a great permanent opportunity for a CTP (Compulsory Third Party)...


  • Sydney, Australia IAG New Zealand Full time

    We’re ready for you! Join the largest general insurance group in Australia and New Zealand as a CTP Claims Specialist. **Your Role** We’re looking for a CTP Claims Review Specialist to join the CTP Claims Liability and Disputes team. This role is responsible for the timely and high quality management of disputes, contributing to trends and insights,...

  • Claims Consultant

    3 weeks ago


    Sydney, New South Wales, Australia Ensure Recruitment Full time

    Job SummaryEnsure Recruitment is seeking a skilled Claims Consultant to manage a portfolio of life insurance claims in Income Protection and/or TPD. The ideal candidate will have experience in claims assessment, claims management, and injury management.Key ResponsibilitiesManaging a portfolio of life insurance claims in Income Protection and/or...

  • Claims Consultant

    2 weeks ago


    Sydney, New South Wales, Australia IAG Full time

    Make a meaningful impact as a CTP Claims Consultant at IAG.As a CTP Claims Consultant, you will have a positive impact for our customers. Here's how:Restore faith in the claims process.Help customers recover and get back to health after an accident.Make their world a safer place.Join the largest insurance group in Australia and New Zealand, where you'll work...


  • Sydney, Australia Insurance Australia Group LTD Full time

    CTP Claims Resolution Specialist Make a difference as a **CTP Claims Resolutions Specialist.** Join the largest insurance group in Australia and New Zealand. **YOUR ROLE** Join our team as a CTP Claims Resolution Specialist, where you'll play a pivotal role in delivering cost-effective and efficient legal services, advice, and advocacy for claims within...


  • Sydney, Australia IAG New Zealand Full time

    Make a difference as a **CTP Claims Resolutions Specialist.** Join the largest insurance group in Australia and New Zealand. **YOUR ROLE** Join our team as a CTP Claims Resolution Specialist, where you'll play a pivotal role in delivering cost-effective and efficient legal services, advice, and advocacy for claims within formal dispute processes. Your...

  • Claims Consultant

    4 weeks ago


    Sydney, New South Wales, Australia IAG Full time

    About the RoleWe're seeking an experienced Claims Consultant to join our team in Sydney CBD. As a CTP Claims Consultant, you'll manage a portfolio of complex injury claims, working closely with customers to find solutions and support their recovery.Key ResponsibilitiesManage a large case load of complex injury claimsDevelop and implement effective claims...

  • Claims Consultant

    4 weeks ago


    Sydney, New South Wales, Australia IAG Full time

    About the RoleWe're seeking an experienced Claims Consultant to join our team in Sydney CBD. As a CTP Claims Specialist, you'll manage a portfolio of complex injury claims, working closely with customers to find solutions and support their recovery.Key ResponsibilitiesManage a large case load of claims, providing empathetic and effective support to...

  • Ctp Claims Team Leader

    5 months ago


    Sydney Central Business District, Australia HAYS Full time

    Leading national insurance provider looking to recruit CTP Claims team leader to drive forward claims team **Your new company** You will have the opportunity to work at one of the leading names in the insurance sector and a business who supports internal growth whilst also offering a flexible working environment for their employee’s. You will be leading...

  • Claims Consultant

    4 weeks ago


    Sydney, New South Wales, Australia IAG Full time

    About the RoleWe're seeking an experienced Claims Consultant to join our team in Sydney CBD. As a CTP Claims Specialist, you'll manage a portfolio of complex injury claims, working closely with customers to find solutions and support their recovery.Key ResponsibilitiesManage a large case load of complex injury claimsDevelop and implement effective claims...

  • Claims Consultant

    4 weeks ago


    Sydney, New South Wales, Australia Gallagher Full time

    About the RoleWe are seeking a highly skilled Claims Consultant to join our dynamic Liability Specialty team. As a Claims Consultant, you will be responsible for managing a portfolio of liability and negligence claims end to end, from an Institutional Defendant perspective. This role requires strong technical expertise in CTP, life Insurance, or workers...

  • Claims Consultant

    3 weeks ago


    Sydney, New South Wales, Australia IAG Full time

    Make a meaningful impact in the lives of our customers by joining our team as a Claims Consultant - Complex Injury Claims. In this role, you will manage a portfolio of claims with people who have sustained serious injuries in motor accidents.As a CTP Claims Specialist, you will be responsible for finding ways to remove barriers and allow injured persons to...

  • Claims Specialist

    2 weeks ago


    Sydney, New South Wales, Australia Ensure Recruitment Full time

    Claims Consultant RoleAre you an experienced claims professional looking to take your career in insurance to the next level? We have an exciting opportunity for a Claims Consultant to join our team at Ensure Recruitment.About the RoleWe are seeking a skilled Claims Consultant to manage a portfolio of life insurance claims in Income Protection and/or TPD. The...

  • Claims Consultant

    6 days ago


    Sydney, New South Wales, Australia Ensure Recruitment Full time

    Ensure Recruitment is seeking an experienced Claims Consultant to join our team in Sydney.As a Claims Consultant, you will be responsible for managing a portfolio of life insurance claims in Income Protection and/or TPD, determining eligibility and liability, and ongoing management of the claims.Key Responsibilities:Managing a portfolio of high-risk CTP or...


  • Sydney, New South Wales, Australia Suncorp Group Full time

    Job DescriptionWe are seeking a highly skilled Internal Review Specialist to join our Personal Injury Team at Suncorp Group. As a key member of our team, you will be responsible for conducting independent internal reviews of claims decisions, ensuring compliance with the Motor Accident Injuries Act (MAIA CTP) and delivering exceptional customer outcomes.Key...

  • Case Manager, Ctp

    5 months ago


    Sydney Central Business District, Australia EML Full time

    **Case Manager, CTP**: NSW - Sydney CBD CTP Full Time - **Can you imagine having your CTP case load fixed at no more than 50 claims?**: - **Do you have a strong CTP background and a passion for helping people?**: - **Do you thrive managing a fast-paced portfolio of personal injury claims?**: - **If the answer is yes, then we have an exciting permanent...