Technical Service Officer

1 month ago


Sydney, Australia Empower Partners Full time

**Technical Service Officer**
- Permanent role
- Work-life Balance
- Fun & friendly team

My client is an established global manufacturing organisation with a presence over 40 countries. Due to growth, the Australian division of the business is looking to appoint a **Technical Service Officer **to join their team based in Alexandria (close to public transport).

**On a day to day basis your role will involve**:

- Provide advice and product information as relevant to the enquiry
- Enter service calls in the database
- Distribute service calls (warranty and non-warranty) to installers and dealers
- Follow up on any service related enquiries
- Process warranty invoices and make enquires if necessary

**To be successful in this role, you will need**:

- High level of communication skills both written and verbal
- Enjoy troubleshooting and solving problems
- Ability to learn new things and have a technical mindset
- Strong time management and attention to detail

You will be working Monday to Friday (9am-5pm or 8.30am-4.30pm) - on offer is a base salary + super with eligibility for the company's lucrative annual bonus after a 12 month period.

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Annual bonus

Work Location: In person



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