Hbcf Claims Consultant

6 months ago

Sydney, Australia Gallagher Full time

About Us:
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.

So wherever opportunity and need come next in this world, Gallagher Bassett is there. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.

Overview:
**Your Role**

HBCF, as part of iCare, delivers crucial insurance coverage to homeowners in the event a contractor is unable to honour their commitments due to insolvency, death, disappearance or building licence suspension. GB’s Business Model enables us to support this safety net, deploying a claims management model that provides the best customer experience to homeowners and protects the HBCF’s objectives.

This position will be offered on a permanent full-time basis with a flexible hybrid approach with working in our Sydney CBD office and WFH.

**Responsibilities**:
**You will add value to Gallagher Bassett across the following**:

- Manage Home Builders Warranty claims end to end with adherence to HBCF service standards, company guidelines and delegated authority
- Deliver outstanding outcomes and customer service for both homeowners and HBCF
- Work with the team by sharing information, knowledge, and resources to achieve the best possible outcomes for all
- Build and develop external business relationships
- Attend client meetings where applicable
- Achieve monthly efficiency level as designated by management

Qualifications:
**We’re interested in hearing from people who possess**:
To excel in this role, you will be a passionate and proactive consultant who thrives in a busy yet rewarding environment.
- Minimum two (2) years claims experience (preferably in Householders, Property, Commercial and/or Builders Warranty claims) and/or
- Adhere to relevant state legislations
- Strong attention to detail with a commitment to quality and accuracy
- Strong level of interpersonal skills with an ability and desire to work as part of a team
- Advanced computer skills (Microsoft Office - Word/ Excel)
- Experience using Guidewire Claim Centre & Industry Qualification - ANZIIF desirable although not essential

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following**:

- Paid Parental Leave
- Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
- Exciting career - as our Company grows, so do the opportunities for our people
- Opportunities for ongoing education and development
- Service recognition awards
- Employee assistance program for yourself and immediate family members

**A brief overview on GB**:
Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

***

**If this sounds interesting to you - we want to connect**

Be our champion HBCF Claims Consultant and be part of an agile, dynamic global team. We want to hear from you today,
**click on**

**To be considered for this opportunity, you must have rights to live and work in Australia when applying.**

**Agency applicants will not be considered for this role.

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