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Student Support Advisor

2 months ago

Sydney, Australia University of New South Wales Full time

**Job no**: 518021

**Work type**: full time

**Location**: Sydney, NSW

**Categories**: Administration, Student Services, Healthcare

**Student Support Advisor**
- Employment Type: Full Time (35 hour week)
- Duration: Fixed Term role - 12 Months
- Remuneration: $100,331 - $108,588 (+ 17% superannuation and leave loading)
- Location: Kensington NSW (Hybrid Flexible Working)

**About UNSW**:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 50 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

**Why Your Role Matters**:
The Student Support Advisor is responsible for assessing the support needs of students, providing tailored guidance and advice that allows students to explore issues that may be impacting their progression. This involves working closely with students using person-centred, strengths-based approaches to develop strategies for managing their studies and personal circumstances to achieve their potential. The role involves regular collaborative engagement with Student Life, other services and stakeholders from across the University, and external service providers.

**Who You Are**:

- Relevant tertiary qualification and extensive experience in Social Work, Psychology, Counselling, Education or related fields, or an equivalent combination of training and experience.
- Demonstrated understanding and ability to provide expert guidance and advice on a range of issues impacting student welfare, participation, engagement, retention and success within the higher education sector.
- Excellent interpersonal and communication skills, with demonstrated ability to build rapport, empathise and provide specialised advice to students with a broad range of needs.
- Proven experience providing high quality support programs or service delivery to people from diverse backgrounds.
- Capacity to support students to navigate administrative processes in a complex environment, consult and influence stakeholders and advocate on behalf of students.
- Strong organisational skills including a demonstrated ability to prioritise tasks, meet deadlines and work efficiently and effectively under pressure.
- Demonstrated ability to effectively plan and manage competing demands, and work with minimum supervision in a busy environment.
- An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
- Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.

**How to Apply**:
Please submit your CV and a Cover Letter addressing the Selection Criteria (Who you are above)

**Applications close: Monday 7 August - Before 11:55pm**

**Get in Touch**:
Georgia Kelso

Talent Acquisition Coordinator

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

Position Description

**Advertised**: 26 Jul 2023 AUS Eastern Standard Time
**Applications close**: 07 Aug 2023 AUS Eastern Standard Time

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