Student Advisor

6 months ago

Sydney, Australia ILSC Education Group Full time

**Title: Student Advisor, ILSC & Greystone College Sydney (Fulltime)**
**Start date: Immediate**
**Report to: Student Advisor Manager, Sydney**

This outline is not intended to be an exhaustive list of the duties you may be required to perform. Rather, it is an indication of the kinds of duties that fall within the scope of the position.

In addition to your duties and responsibilities outlined in the position description, you may also be required to carry out other duties reasonably required by us that you are skilled in and capable of performing. We may alter your position, position description, responsibilities, reporting lines or location in accordance with the needs of the business without providing additional remuneration.

**SECTION I**
**DUTIES AND RESPONSABILITIES**

**_
Student Advising_**
- Supporting students on-campus by advising on aspects such as cultural acclimatization and general academic issues
- Supporting student accommodation requests (i.e. Homestay and student residence)
- Providing a special duty of care for under-age students with regular check-ins
- Preparing for new student intake (ELICOS & VET)
- Facilitating academic and financial intervention and problem-solving (if required)
- Supporting agents by answering phone calls, responding to questions about current student status and providing course information
- Acting as a point of contact for walk-in students, conducting school tours and ensuring successful conversion
- Facilitating student extensions
- Creating and revising invoices and payment plans
- Issuing COEs and working with the school's database system

**_Other_**
- Answering the phone, transferring calls and taking messages
- Helping students with questions and problems and/or leading them to the correct department
- Updating PRISMS site with relevant student information
- Assisting the manager & academic director with assigned tasks
- Supporting reception (if required)
- Attending general staff and team meetings and training sessions as assigned

We pride ourselves on our inclusive, creative and energetic atmosphere. Our mission is to provide staff and students with transformative work and study experiences, and we are looking for passionate and like-minded individuals to join our team.

**SECTION II**

**_
Selection Criteria:_**
- Experience working in an international college and / or school
- Excellent time management and ability to work under pressure in a fast-paced environment
- Outstanding organisational skills
- Demonstrated customer service skills
- Excellent communication and interpersonal skills
- Excellent technical skills (database, Microsoft 365, PRISMS etc)
- A passion for education and sensitivity to the cultural and language issues facing our overseas students
- Ability to work independently and as part of a team, taking proactive action on urgent matters
- Proactively taking the lead on tasks and collaborating with the team's workload.
- Fluency in written and spoken English is a must
- Second language is a big plus (i.e. Korean/Japanese)

**Working Hours**:
Full-time (38 hours per week), Monday to Friday, between the hours of 8am to 8pm.
This position is based at the Sydney campus. It does not have a working from home option.
This position has an immediate start.

**About ILSC**

A world leader in language education & vocational training, ILSC Education Group, which opened its first language school in Vancouver, Canada in 1991 and Greystone College in 2002, offers life-changing educational experiences in Canada, Australia, and India, some of the world’s most attractive and popular English-speaking work and study destinations. Since opening its first school in Vancouver, BC, Canada, ILSC has become a world leader in language and career training and has grown to include 8 incredible locations around the world, in Vancouver, Toronto and Montréal, Canada; New Delhi, India; and Brisbane, Sydney, Melbourne, Adelaide and Perth, Australia.

In early 2022, ILSC Education Group joined forces with ELS Education Services, bringing together over 100 years of combined experience delivering life-changing learning experiences to international students. Since 1961, when ELS Educational Services opened its first school in Washington DC, ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners, across the USA.

Our mission is to provide our global community with transformative learning, living and work experiences by offering the finest language, career, and higher education programs.

**Our Core Values**

**_PASSION:_** To enrich and transform people’s lives
**_INNOVATION:_** To evolve through creativity and diversity
**_RESPECT:_** To treat everyone with compassion and dignity
**_COLLABORATION:_** To build community and achieve more together
**_INTEGRITY:_** To act responsibly and ethically in everything we do

In accordance wi

  • Student Engagement Advisor

    2 months ago

    Sydney, Australia Navitas Full time

    **ACAP,** The Australian College of Applied Professions, is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology, counselling, coaching, criminology, social work, law, and business management and leadership (MBA). We are currently seeking a highly motivated and organised **Student Engagement Advisor**...

  • Student Engagement Advisor

    6 months ago

    Sydney, Australia Navitas Full time

    **ACAP,** The Australian College of Applied Professions, is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology, counselling, coaching, criminology, social work, law, and business management and leadership (MBA). We are currently seeking a highly motivated and organised **Student Engagement Advisor**...

  • Student Advisor

    6 months ago

    Sydney, Australia Talent Connect Australia Full time

    Permanent Full-time - North Sydney Location - 2 Remote working days a week - Offering Hybrid working arrangement (2 WFH days a week) - Ability to earn commission - North Sydney modern office with amazing views - Professional development, training, and advancement opportunities You will be an integral member of a leading educational institution committed to...

  • Student Advisor

    5 months ago

    Sydney, Australia Talent Connect Australia Full time

    Permanent Full-time - North Sydney Location - 2 Remote working days a week - Permanent Full-time role - Offering Hybrid working arrangement (2 WFH days a week) - Ability to earn commission - North Sydney modern office with amazing views - Professional development, training, and advancement opportunities You will be an integral member of a leading...

  • Student Support Advisor

    7 months ago

    Sydney, Australia Torrens University Australia Full time

    The Opportunity Here at Torrens University Australia, we do things a little differently. Our staff and teams thrive on being dynamic, resilient and responsive and this role is no exception. Reporting to the Senior Student Service Advisor you will join a team of passionate staff who are playing their part in making sure that we are here to deliver an...

  • Course Advisor

    2 months ago

    Sydney, Australia EDU Corporate Services Pty Limited Full time

    **About EDU** EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide: **Australian Learning Group (ALG)**: VET provider for international students. Learn more about ALG. **Ikon Institute of...

  • Student Engagement Advisor

    6 months ago

    Sydney Central Business District, Australia Navitas Full time

    **ACAP,** The Australian College of Applied Professions, is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology, counselling, coaching, criminology, social work, law, and business management and leadership (MBA). We are currently seeking a highly motivated and organised **Student Engagement Advisor**...

  • Student Sales Advisor

    5 months ago

    Sydney Western Suburbs, Australia HAYS Full time

    Student Sales Advisor -Full time and part-time roles available! **Your new company** Work for a leading education provider who offers a wide range of courses to students. If you are passionate about changing lives through education, this role could be for you! **Your new role** The Student Sales Advisor is responsible for: - Achieve sales goals by...

  • Student Learning Advisor

    1 month ago

    Sydney, Australia Navitas Full time

    **About the role** The Student Services team contributes to and improves the student experience by encouraging student engagement, facilitating the maximisation of student learning opportunities, promoting student access and delivering a range of student oriented services and development programs. Working within the Student Services team, the Student...

  • Student Learning Advisor

    6 months ago

    Sydney, Australia Navitas Full time

    **About the role** The Student Learning & Welfare Support team contributes to and improves the student experience by encouraging student engagement, facilitating the maximisation of student learning opportunities, promoting student access and delivering a range of student oriented services and development programs. Working within the Student Learning &...

  • Learning Advisor, Student Success Specialist

    1 month ago

    Sydney, New South Wales, Australia The University of Notre Dame Full time

    Job Title: Learning Advisor, Student Success SpecialistJoin the University of Notre Dame Australia as a Learning Advisor, Student Success Specialist and make a significant contribution to the teaching effort of the institution. This role focuses on providing students with support and guidance in developing their study skills, academic literacies, and...

  • Student Experience Advisor

    2 months ago

    Sydney, Australia EDU Corporate Services Pty Limited Full time

    **About EDU**: EDU is an ASX-listed company focused on delivering quality education in the Health and Community Services sectors. We empower individuals towards meaningful careers through our two key businesses: - ** Australian Learning Group (ALG)** - VET provider for international students. Learn more about ALG. - ** Ikon Institute of Australia (Ikon)** -...

  • Student Experience Advisor

    5 months ago

    Sydney, Australia Ikon Full time

    **About Ikon** Ikon is a private Institute of Higher Education focused on Art Therapy, Early Childhood Education, Counselling, and Psychotherapy. Our purpose is to propel individuals towards life-altering futures. We do this by fostering curiosity and self-development through meaningful learning experiences. Ikon operates nationally with campuses in...

  • Student Advisor

    6 months ago

    Sydney, Australia ILSC Education Group Full time

    **Title: Student Advisor, ILSC & Greystone College Sydney (Part-time)** **Start date: Immediate** **Report to: Student Advisor Manager, Sydney** This outline is not intended to be an exhaustive list of the duties you may be required to perform. Rather, it is an indication of the kinds of duties that fall within the scope of the position. In addition to...

  • Student Recruitment Sales Advisor

    6 months ago

    Sydney, Australia Evolution Hospitality Institute Full time

    Evolution Hospitality Institute (RTO:91256) has operated as a Registered Training Organisation since 2006, specialising in Commercial Cookery, Patisserie and Hospitality. Our registration reaches out to domestic and international student markets. We are a dual-sector English Language Intensive Courses for Overseas Students (ELICOS), Vocational Education and...

  • Student Recruitment Officer

    5 months ago

    Sydney, Australia Mulpha Full time

    **Introduction**: THS is a unique educational organisation partnered between education (Southern Cross University) and industry (Mulpha Education Group). We currently deliver undergraduate and postgraduate business degrees specialising within tourism, hospitality, events and hotel management. Our campuses are in Sydney, Melbourne, Brisbane and Hayman...

  • Ecl Advisor

    5 months ago

    Sydney, Australia Crimson Education Full time

    **ECL Advisor** - US Extracurricular and Leadership Project Advisor: - Non-profit/community service - Entrepreneurship/Start-up’s - Computer Science - Engineering (mechanical, electrical, chemical, etc) - Physics - Biology and Medical Sciences - Law - Performance, Theater, and Fine Arts **Service Expectations**: As a provider of the standard ECL Service,...

  • Academic Advisor

    2 months ago

    Sydney, Australia IIQAF Full time

    We are seeking a dedicated and knowledgeable Academic Advisor to join our team at [Company Name]. As an Academic Advisor, you will play a crucial role in supporting student success by providing guidance and support throughout their academic journey. This position requires strong interpersonal and communication skills, as well as a deep understanding of...

  • Course and Careers Advisor

    3 weeks ago

    Sydney, New South Wales, Australia Charter Diligence Full time

    We are seeking a highly skilled Course and Careers Advisor to join our team at Charter Diligence. This is a rare opportunity to work with a global iconic beauty brand and contribute to their ongoing success. As a Course and Careers Advisor, you will be responsible for recruiting quality students into our courses and shaping their educational journey.The...

  • Business Student Program Advisor

    1 month ago

    Sydney, New South Wales, Australia University of South Australia Full time

    About the RoleThe University of South Australia is seeking a highly motivated administrator to join the Business Student Hub as a Program Services Manager. As part of this team, you will be responsible for managing program enquiries for UniSA Business students and providing advice on program matters, including study options and academic difficulties.About...