Student Engagement Advisor

1 week ago

Sydney, New South Wales, Australia Navitas Full time

ACAP, The Australian College of Applied Professions, is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology, counselling, coaching, criminology, social work, law, and business management and leadership (MBA).

We are currently seeking a highly motivated and organised
Student Engagement Advisor to join our team.


The Student Engagement Advisor is an integral member of a close-knit team, driven by a shared commitment to providing exceptional support and guidance to students.


Responsibilities include:

  • Be the first point of contact for student enquiries and deliver excellent service to the students
  • Deliver exemplary administrative support
  • Liaise with key stakeholders
  • Take part in and contribute to organisation of student events

In addition to a student first approach, it is essential you can demonstrate**:

  • Proven track record of delivering exceptional customer service
  • Excellent attention to detail and high level of accuracy in all administrative activities
  • Demonstrated computer literacy including advanced MS Office suite and ideally student records software.
  • Ability to work as part of a team in a way that is flexible and adaptable
  • Ideally have experience in a tertiary education environment

Some benefits and perks of working with ACAP include:

  • Health and well-being packages, including free counseling for employees and family, discounted gym membership, movie tickets, travel, hotels, and insurance
  • Salary packaging and novated leasing
  • Up to 75% off study scholarships on all our courses
  • 2 paid volunteer days per year for your passionate causes

Diversity and Inclusion:

If working in a vibrant, growing team that is committed to innovative teaching with the highest standards of student experience and outcomes appeals to you, we would love to hear from you

How to apply:

  • Submit your CV and optional cover letter outlining your suitability and interest
  • Like some more information? We would love to hear from you.
Contact Mellissa Dziuba (Sydney Campus Student Engagement Manager) on for a confidential discussion

  • Applicants must have full working rights in Australia._

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