Business Operations Specialist, Superannuation
6 months ago
Growing super fund with ample career development opportunities
- Flexible & hybrid flexibility | MELB CBD-based
- Excellent benefits package inc. a generous professional development budget
ABOUT THE COMPANY
Outstanding opportunity to join a market-leading superannuation fund that is forecasting significant growth and provides top-tier training and career development as well as a leading employee benefits package.
ABOUT THE ROLE
Ideally, this role will suit someone who has extensive experience in incident management and an ability to influence operations and insurance from the ground up. They will also have successfully led a function or have a strength in people and stakeholder management across a team.
**Responsibilities**:
- Manage the administration and progress of operational services;
- Support, remediate, and improve supplier performance across the fund;
- Oversee the various operational risks in accordance with the super fund standard operating procedures and policies to ensure risks are mitigated;
- Deliver Subject Matter Expertise (SME) input and support uplift of all regulatory changes to the business; AND
- Influence operational insights and data, as well as liaise with all stakeholders to ensure effective operational processes continue to deliver on needs and expectations.
**Skills, Experience & Requirements**:
- Tertiary education, preferably with specialisation in finance, business, or law;
- RG146 qualified;
- Previous experience working within a super fund, trustee or super administrator required - ideally 5+ years;
- Strong project management skills and experience in delivering outcomes and continuous improvement initiatives preferred;
- Experience influencing teams and excellent stakeholder management capability; AND
- Strong incident management ability and an understanding of SLA’s.
SCR-amanda-chisholm #SCR-fina-halim
-
Superannuation Specialist
2 months ago
Melbourne, Australia Commonwealth Superannuation Corporation (CSC) Full timePosted: 01/11/2024 Closing Date: 15/11/2024 **Job Type**: Permanent - Full Time Location: Melbourne Job Category: Banking and Financial Services,Insurance & Superannuation At CSC, we know that it takes all of us working together, united as one, to guide our customers towards their retirement dreams. We’re proud to wear the government crest, and proud...
-
Superannuation Specialist
6 months ago
Melbourne, Australia HESTA Full timeSuperannuation Specialist **Be inspired everyday - let your work make a difference** At HESTA we're a leading national superannuation fund dedicated to people working in health and community services - a growing sector of ordinary people doing extraordinary things, day in day out, right across Australia. More than 1 million Australians trust HESTA with...
-
Complaints Specialist, Superannuation
4 weeks ago
Melbourne, Australia Vanguard Group Full timeComplaints Specialist, Superannuation **About Vanguard** Vanguard Australia has been helping investors achieve their long-term financial goals for over 20 years. Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time. With more than AUD $7 trillion in...
-
Superannuation Specialist
6 months ago
Melbourne, Australia HESTA Super Fund Full time**Be inspired everyday - let your work make a difference** At HESTA we’re a leading national superannuation fund dedicated to people working in health and community services - a growing sector of ordinary people doing extraordinary things, day in day out, right across Australia. More than 1 million Australians trust HESTA with their money. So together,...
-
Complaints Specialist, Superannuation
1 month ago
Melbourne, Australia Vanguard Full time**About Vanguard** Vanguard Australia has been helping investors achieve their long-term financial goals for over 20 years. Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time. With more than AUD $7 trillion in assets under management Vanguard is one of...
-
Superannuation Engagement Specialist
3 weeks ago
Melbourne, Victoria, Australia Kaizen Recruitment Full timeAbout the RoleWe are seeking a highly skilled Member Engagement Specialist to join our team in Melbourne. In this dynamic role, you will provide assistance to members via outbound contact support while actively liaising with the superannuation administration activities of the broader team.Key ResponsibilitiesEngage with Members: Respond to member inquiries...
-
Lead Superannuation Legal Specialist
4 weeks ago
Melbourne, Victoria, Australia UniSuper Full timeCompany OverviewAt UniSuper, we are committed to delivering exceptional customer experiences and providing great retirement outcomes for our members. Our focus on excellence and high performance has earned us recognition in the industry.About the RoleWe are seeking a top-notch superannuation lawyer to join our close-knit team of respected specialists. As a...
-
Operational Risk Manager
1 month ago
Melbourne, Victoria, Australia Australian Super Full timeJob DescriptionAustralianSuper is a leading superannuation fund, committed to providing excellent services to its members. As the Service Controls Lead, you will play a crucial role in maintaining a standardised approach to operational risk management and ensuring functional teams are supported with tools, frameworks, processes, and guidance.Key...
-
Sessional Ombudsman
3 months ago
Melbourne, Australia AFCA Full time**Company Description** AFCA is an organization of passionate, intelligent people who are committed to fairness and driving positive change in the financial sector. Led by Lead Ombudsman Heather Gray, the **Superannuation** decision-making team at AFCA is focused on complaint resolution and on engaging with regulatory, industry and consumer group...
-
Superannuation Engagement Expert
2 weeks ago
Melbourne, Victoria, Australia Kaizen Recruitment Full timeAward-winning industry super fund offers an exciting opportunity for a Member Engagement Specialist to join their dynamic team in Melbourne. This 12-month Fixed Term Contract role involves providing assistance to members via outbound contact support and liaising with the superannuation administration activities of the broader team.About the RoleThis Member...
-
Ombudsman - Superannuation
3 months ago
Melbourne, Australia AFCA Full time**Company Description** A rare and much sought-after opportunity to contribute in the financial services sector by determining superannuation complaints to achieve fair complaint outcomes. As a financial ombudsman service, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with...
-
Senior Superannuation Law Specialist
4 weeks ago
Melbourne, Victoria, Australia Dean & Ling Executive Full timeDean & Ling Executive is a prominent superannuation fund in Australia, delivering strong retirement outcomes for its members. As one of the leading industry superannuation funds, they provide a professional and stimulating environment with a positive and engaging culture.We are seeking an experienced senior superannuation lawyer to join our dynamic and...
-
Superannuation Advisor
3 months ago
Melbourne, Australia Hostplus Full timeSuperannuation Advisor **How will you make an impact?** Are you passionate about making a positive impact to our members dignified retirement? You will support members with gaining greater financial wellness through the provision of limited scope personal advice. **The opportunity** Joining our superannuation advice team, you will be the first point of...
-
Financial Services Regulatory Specialist
4 weeks ago
Melbourne, Victoria, Australia Allens Full timeAbout the RoleWe are seeking a highly skilled Financial Services Regulatory Specialist to join our Superannuation team in Australia. As a key member of our team, you will play a critical role in advising clients on major regulatory change projects, assisting with regulatory investigations and prosecutions, and providing strategic advice on superannuation...
-
Melbourne, Victoria, Australia Australian Super Full timeAustralianSuper is a leading superannuation fund committed to providing excellent services to its members. We are currently seeking an experienced Service Controls Lead to join our team.In this role, you will be responsible for owning and maintaining a standardised approach to operational risk management. This includes ensuring functional teams have the...
-
Superannuation Advisor
3 months ago
Melbourne, Australia Hostplus Full timeApply **Job no**: E34BJ **Category**: Advice **How will you make an impact?** Are you passionate about making a positive impact to our members dignified retirement? You will support members with gaining greater financial wellness through the provision of limited scope personal advice. **The opportunity** Joining our superannuation advice team, you...
-
Senior Superannuation Law Specialist
2 weeks ago
Melbourne, Victoria, Australia Dean & Ling Executive Full timeThis prominent superannuation fund is a leading industry player, delivering strong retirement outcomes for its members and positioned as one of Australia's largest funds.The company provides a professional and stimulating work environment, promoting a positive culture with a genuine ability to make an impact on the business.A senior leadership opportunity...
-
Superannuation Services Specialist
4 weeks ago
Melbourne, Victoria, Australia Sustain Recruit Full timeCompany OverviewSustain Recruit is an award-winning Superannuation Fund that prioritizes delivering exceptional services to its members.Estimated Salary Range: AU$60,000 - AU$80,000 per annumJob DescriptionAs a Member Service Consultant, you will play a pivotal role in assisting our members through inbound contact support, providing guidance and resolving...
-
Relationship Building Specialist
3 weeks ago
Melbourne, Victoria, Australia Randstad Full timeSuperannuation Engagement RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Relationship Building Specialist - Superannuation Engagement.This is a full-time 12-month fixed-term contract position, working Monday to Friday office hours. The primary focus of this role is to educate members about their superannuation, help...
-
Company Secretary
8 months ago
Melbourne, Australia MMC Corporate Full time**Company Secretary (Superannuation), Pacific** **What can you expect?** The Corporate Secretariat (Pacific) team comprises seven governance professionals, including this role. Together, they deliver a range of company secretarial services for boards across the MMC Pacific region for Mercer, Marsh, Guy Carpenter and Oliver Wyman, in Australia, New Zealand,...